Alex Notis Email & Phone Number

Austin, Texas Area

Austin, Texas Area

• Managed teams of up to 90 on-demand valets at a time in New York City, Chicago, Austin, San Francisco, and Los Angeles.• Strategically planned and directed the live movement of team members and vehicles, continuously assigning and monitoring tasks including vehicle pickups and deliveries, fuel ups, car washes, oil changes, and Tesla charges.• Collaborated with city managers to test and streamline operational strategies, with particular focus on New York City where we created a highly efficient and profitable operation parking over 800 vehicles at a time in 30 garages throughout the city.• Helped train a team of 10 logistics coordinators, successfully transitioning all day-to-day operational logistics from San Francisco to our newly established central operations office in Austin.• Assisted with the continual improvement of our logistics platform and mobile app by identifying key issues and process inefficiencies and working alongside our Engineering Department to bring prompt resolution.

Austin, Texas Area

• Assisted in the launch of the Austin market.• Managed and supervised team leads in the field. Created schedules, assigned daily responsibilities, set goals, evaluated performance, and responded to feedback.• Introduced the Luxe Porter app to Austin. Trained new porters in using the app effectively in order to ensure a correctly organized and catalogued inventory.• Created systematic operational procedures for newly acquired parking lots.• Designed comprehensive visual instructions detailing protocols for the Austin team members.• Monitored daily parking operations to ensure efficient usage of space and security of inventory.

San Francisco Bay Area

• Promoted to a leadership role.• Managed and supervised daily operations at several different parking garages throughout San Francisco.• Worked to establish and systematize garage-specific procedures in order to ensure the smooth movement of large quantities of vehicles in and out of garages.• Helped make our parking processes faster and more efficient through the initial integration of the Luxe Porter mobile app, a key component of our field operations.• Communicated with our Engineering Department to fix app bugs and streamline processes.• Trained new porters in efficient inventory organizing processes, mobile app flow, and data entry.

San Francisco Bay Area

• Quickly achieved recognition for consistent work ethic. Given mentor role within first month.• Coached and evaluated multiple new hires every week during our rapid expansion, helping beginner valets to learn operational procedures through training and supervision in the field.• Imparted clear expectations for communication, customer service, and safety, as well as extensive protocols for parking, vehicle inspections, key storage, and using the Luxe mobile app.

Portland, Maine Area

• Researched the international car rental market to set competitive wholesale rates.• Created spreadsheets detailing market research, comparing suppliers, vehicles, and durations.• Developed and implemented strategies for competitive pricing, submitting proposals to our CEO.

Portland, Maine Area

• Assisted customers with booking car rentals and planning their trips over the phone.• Communicated with car rental suppliers in Europe and around the world to ensure a satisfactory experience for our customers.