Karamia Subocz Email & Phone Number

Denver, Colorado

Completed assigned delivery routes in a timely and professional manner.Ensured that all customer specifications were followed and completed.Coordinated with dispatch when customers were unavailable to ensure that a package could safely be left or taken back if needed.Created procedures with new clients to satisfy their business needs.Provided training to new employees to set expectations and familiarize them with their duties.

Austin, Tx

Provide assistance to customers with their Time Warner Cable issued equipment. Troubleshoot cable, internet, and phone issues with descriptive walk throughs on how to use their features and change settings on their boxes and tv's for the best viewing experience. Walk through on how to connect WiFi and Ethernet direct to devices. Handle billing concerns and general adjustments to accounts. Provide exceptional customer service to each and every customer that reaches my line.

12636 Research Blvd. Austin, Tx

Delivered pizza in a timely manner with all requested additional items, up-sold product with surveys and coupons, completely all shift tasks quickly and correctly, handled irate customers appropriately, and delivered great customer service to each and everyone that ordered from our store.

2500 Ridgepoint Dr, Austin, Tx 78754

Front line agent for support via phone, deescalated supervisor calls, handled irate customers quickly and kindly, troubleshot a variety of technical and non-technical issues for customers regarding webhosting services including CentOS, WHM/cpanel, Apache, MySQL, and PHP, etc. - Configured and Managed VPS in both Linux and Windows based servers.- Installed and Managed Control Panels (cPanel/WHM and Plesk).- Installed and Configured email clients (Outlook, Windows Mail, Live, Thunderbird, etc).- Managed and Configured Issues related to the CMS.- Managed and Troubleshot DNS records.- Escalated, followed up and fixed recurrent issues.

5020 Burnet Rd Austin, Tx

Delivered pizzas in record time, raised sales on working shifts, trained new and old employees, handled irate customers and deescalated supervisor calls, verified and received customer orders in a timely manner, prepared customer orders of food, and delivered great customer service to each individual person that walked in, web ordered, or called Marcos Pizza.

9200 Wall St. Austin, Tx

Obtained directions by phone to travel to specific locations to pick up and deliver samples and specimens for testing from medical facilities to hospitals and laboratory. Kept records pertaining to deliveries, drop off and pick up times along with quantity of shipments. Used tracking information to follow packages on flights and confirmed that I received the proper shipments. Followed proper medical procedures when handling shipments. Had to maintain the ability to lift more than 60 pounds on a constant basis.

12741 Research Blvd # 403, Austin, Tx 78759

Received data to analyze and convert GIS files from ASCII to LAS or LAS to ASCII along with multiple other file types. Collected extensive information and locations of railroads, waterways, power lines, utilities, and roads through a 3D software called VG4D viewer from specific locations gathered by ground, air, and rail surveyors. Verified locations and accuracy of the data provided through GoogleEarth. Filed detailed reports and replicated any and every bug that appeared within the software that I was collecting data from. Came up with new ideas to implement within the software. Kept a detailed report of future and completed project tasks and objectives to reach. Attended training sessions with clients interested in our software and showed them through the steps to achieve their goal. Created training videos with step by step instructions for interested clients and new employees. Got involved with one on one training sessions with new trainees within the company. Completed projects within the time frame specified by clients.

6607 S Ih 35 Austin, Tx 78744

Provided customer assistance, kept area neat and clean, promoted items for sale, completed sales transactions, bagged items for customers, scanned items, entered PLU codes for items that would not ring up otherwise, helped customers out to their car or shop if needed assistance.