Alex Olson Email & Phone Number

Warren, Nj, Us

Bridgewater, New Jersey, United States

> Created chatbot prototypes for both department specific and company-wide deployment. Designed chatbots to include action features such as scheduling meetings, setting reminders, sending emails, and more. Configured these chatbots to primarily pull information from a company defined knowledge bank.> Automated complex business operations using Power Automate and the Microsoft Power Platform. Complex examples include a Power Automate flow capable of sending AI assisted approvals to different branches of the company and storing responses in a central SharePoint list. Other examples included the automation of sending out surveys and notices to relevant parties.> Developed employee use and understanding of AI tools through interactive use-case training videos. Created a Micro-Training page where employees could learn about AI and access these videos.

Bridgewater, New Jersey, United States

> Managed transactions, phone calls, and various customer requests at the register> Stocked goods and carried out other miscellaneous tasks as needed