Alex Phillips Email & Phone Number

Richmond, Virginia, United States

Prepares accounts for new business and the renewal process and initiates renewal reviews to deliver optimal client coverage and suggests steps for client retentionBuilds relationships with brokers and demonstrates understanding of brokerage operations to proactively support business needsEvaluates and mitigates risks associated with accounts and ensures adherence to industry regulations and internal policies

Richmond, Virginia, United States

Appropriately handling front-desk responsibilities in a timely manner Answering phone calls for any patron concerns and or questions Reiterating museum programs open to the public and current employeesManaging and keeping in par with company guidelines and helping to maintain museum decorum

Richmond, Virginia, United States

Monitoring the galleries and keeping with protocolWorking private events to ensure memorable guest experiencesReporting to head of guest services and collaborating on beneficial and safe rules for the museum

Richmond, Virginia, United States

• Perform detailed historical and cultural research via virtual databases• Transcribed illegible, digitized photographs, creating clear, lasting documents• Identified keywords that enabled successful, rapid location of documents, outperforming a team of 15 researchersThe Library has ongoing research opportunities to make information that much more available to the public and the volunteers are able to help with that. I found it exhilarating to use my advanced research skills to help with the variety of different projects as volunteers have the choice of choosing which ones they want to immerse themselves in.While I love volunteering, I actually decided to limit the time I had available to be able to move abroad to further my studies. Yet, I still try to help when I can, even on the different time zone.

Conducted outreach calls and emails to ensure interests that represent various community affairs Prepared, coordinated, and implemented company programs Assisted directors with effectively performed social networking and media marketing

Dublin, County Dublin, Ireland

Processing and cataloguing archival audio and video recordings Attainted an overall experience of the range of public services and processes at work in a multimedia archive Worked closely with special and rare collections to make available to the public

Richmond, Virginia, United States

• Troubleshot applications and performed upgrades in collaboration with team. Tested programs to ensure operability.• Utilized rapid problem solving to Identify unnavigable intranet system(s)• Worked alongside IT department, locating vital documents and developing centralized storage that simplifiedprocedures

Midlothian, Virginia, United States

• Developed and implemented program management that engaged and excited residents• Used research and documentation practices to enable effective community engagement• Established internal and external relationships through encouragement, genuine care, and excellent communication

Richmond, Virginia, United States

• Submitted and filled orders and generated leads through oral and written communication• Ensured immediate positive impressions for customers via telephone and in person• Closed $14K+ in sales in less than 4 months, obtaining a new, self-originated business and achieved thePresident’s Club award for top sales performance

Richmond, Virginia, United States

• Promoted to position due to service excellence• Oversaw safety protocols and end-to-end site operations• Identified issues and methods for remediation, addressing tensions, problems, and crises with directness andempathy

High Point, North Carolina, United States

• Assisted in extensive research, applying best source documentation practices• Attended weekly findings meetings, sharing results and collaborating with peers and professors

Master Of Arts - Ma, Irish Folklore

Bachelor Of Arts - Ba, Anthropology