GENERIS IS A FULL-SERVICE ORGANIZER OF WORLD CLASS BUSINESS SUMMITS. We provide leading industry insight, innovative onsite technical and strategic expertise through a platform uniquely designed for executives and professionals to connect. Our experience spans across two decades in successfully developing and delivering high quality business to business events and services across various industries. Generis was formed with the vision of re-defining the way in which knowledge transfer and face to face interactions take place. We see an opportunity to enhance the partnership experience through our understanding of how executives and professionals create and sustain successful relationships. Our commitment in delivering world class content and connecting business ideas with relationship opportunities is the Generis experience. Partner with us and gain tomorrow's connection today.

• Demonstrated comprehensive understanding and adherence to relevant legislation, including food safety, health and safety, and employment standards• Enforced and followed established Tim Hortons operating proceduresMaintained exceptional guest experience by upholding high standards• Effectively addressed guest complaints, transforming potentially negative situations into positive onesImplemented efficient team member schedules to ensure adequate coverage for all shifts• Trained new team members• Supported ordering of supplies and upheld maintenance and cleanliness standards

• Managed 20 client accounts and assisted product managers in optimizing products according to customer needs, improving customer loyalty (achieved a retention rate of 80%). • Generated new leads via efficient networking at industry events and conferences • Negotiated partnerships with international design awards (IDA, Muse Design Awards, Loop Design Awards).• Assisted product managers in optimizing products according to customer needs, improving customer loyalty (achieved retention rate of 80%).

• Expanded partnerships with universities from 5 to 24 schools across China. • Generated leads through social media advertisement (Facebook, Google Ads). • Negotiated deals with clients and explained features of the services and plans.