Alex Quezada Email & Phone Number

154 Christopher St, New York, Ny 10014

• Acted as internal support to the Business Development representatives by providing updates via email and phone to the Business Development team and referral sources• Followed up, reviewed, and communicated any identified issue in the enrollment paperwork • Created weekly reports for referral sources to review• Monitored over 500+ referral’s status • Helped facilitate and conduct meetings with referral sources • Helped train incoming co-workers

New York City Metropolitan Area

• Helped incoming members with the enrollment process, provided updates, and helped with legal enrollment documents• Communicated with doctor’s offices and Home Care agencies facilitating and enrolling members into the care plans

Equitable Life Building, 120 Broadway, New York, Ny 10271

• Enrolled 20-30 patients into the Village Care Health Home program at St. Luke’s Hospital’s Emergency Department• Checked patient’s eligibility for the Health Home program by using various systems• Discussed services to patients, doctors, and nurses • Gathered information and consent forms from patients, and processed information in the appropriate systems• Sent weekly and monthly excel reports to a supervisor• Trained new incoming Intake Coordinators

New York City Metropolitan Area

• Re-engaged Health Home HARP patients throughout NYC while discussing and conducting services for them • Trained new incoming Outreach Specialists

New York City Metropolitan Area

● Interviewed and trained incoming Event Assistants

30 Broad St, New York, Ny 10004

● Prepared materials for workshops and transportation of equipment to workshop sites● Assisted with setup and breakdown of small to large-scale iMentor workshops at various venues throughout NYC ● Documented workshop activities with camera equipment and supported NYC staff in facilitating portions of workshop curriculum and activities● Lead and trained new incoming Event Assistants as Event Lead and monitored the safety of high school participants during travel to and from venues ● Communicated with Spanish-speaking parents to iMentor students, on behalf of College Success Coaches

New York City Metropolitan Area

● Assisted the Program Operations Manager and Volunteer Screening team with NYC-based mentor intake events and event planning logistics. ● Worked at the reception desk and performed light data entry to manage incoming information and applicant status● Conducted outreach to volunteers and tracked response rates to build an incoming volunteer pipeline ● Assisted in the preparation of event materials and resources for Program Events and the Program Operations Team● Project support for cross-departmental initiatives● Staffed and cp-facilitated NYC-based screening events, mentor training, and Program Events

Bachelor'S Degree, Industrial And Organizational Psychology

High School Diploma