Alex Ramsdale Email & Phone Number

Prahran, Victoria, Australia

Melbourne, Victoria, Australia

Manton Shop, Tate Britain. London.

• Led a motivated and empowered team of 15, including: recruiting, rostering, training, delegating and conducting appraisals, all to a tight budget.
• Coordinated the planning, installation, daily trading and pack-down of “Impressionists in London” and “Aftermath”, both Headline exhibitions.
• Developed a deep understanding of how a busy, world-class gallery operates, including health and safety requirements, and back of house functions (warehouse, stockroom, facilities and HR).
• Built rapport and maintained excellent working relationships with key stakeholders, both internal and external, enabling me to leverage different skillset
• Ensured we delivered on the Organisation’s goals and KPI’s - Our shop beat the sales budget by 11% and achieve the highest average conversion rate of customers across all Tate sites.
• Maintained excellent retail and visual merchandising standards and planned all visual merchandising moves based on sales data and customer feedback.

London, United Kingdom

• Duty Managed and supported the management team in the day to day running of up to seven separate shops within Tate Modern.
• Developed more efficient and effective functions within the specific shop I was allocated to, including stock management, merchandising, and rostering.
• Demonstrated a proactive and flexible attitude to work, enabling me to deploy my wide skill set to meet the organistation’s immediate goals.
• Performed managers duties in the absence of my direct sales manager, including sales analysis and reporting.
• Presented to large groups, senior management and visiting artists
• Communicated with, trained and performance managed staff

London, United Kingdom

• Maintained and encouraged excellent retail standards and compliance with health and safety regulations.
• Handled, prioritised and problem-solved multiple tasks connected to the management and display of stock.
• Provided excellent customer service through extensive knowledge of the shop, its products and the gallery in general.

Melbourne, Australia

• As an autonomous manager at the busy Fitzroy store, I oversaw a significant increase in gross profit and sales margins. I attribute my success to:
• Making customer service paramount, forging and maintaining customer relationships, employing effective selling techniques and maintaining an excellent work ethic;
• Efficiently managing my sales teams performance, including: coaching, mentoring, motivating and disciplining when appropriate;
• Coordinating staff rosters;
• Always ensuring the store was efficiently stocked;
• Visual merchandising the store and preparing store window displays;

Melbourne, Australia

Beginning as a sales consultant in the City Flagship store I was moved to the busy Chapel Street store where I was promoted to Acting Manager. As Acting Manager, I maximised sales and ensuring weekly key performance indicators were met with minimal oversight by leading a team of up to six Sales assistants to deliver excellent customer service and fashion.

Auckland, New Zealand

As a Casual Sales Consultant to Assistant Store Manager, I always demonstrated a ‘customer first’ attitude, achieved my personal sales targets and assisted in the implementation of more efficient processes within the Company.As Stock Consolidation Coordinator, I successfully managed the allocation and movement of stock between 30+ CUE and Veronika Maine.

Auckland, New Zealand

I was responsible for ensuring excellent customer service, while also managing and training staff, and handling cash, including closing up and banking.

Auckland, New Zealand

I worked on the till, the coffee machine, served customers and ensured the cafe was kept clean.

Postgraduate Diploma In Visual Arts, Painting

Research and Visual Arts practice with a focus on Painting and Drawing

Bachelor Of Visual Arts, Fine And Studio Arts

Major in Painting and Drawing