Alex Regner Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

San Jose, California, United States

• Identified operational issues and implemented new strategies to improve established inventory processes that resulted in increased product movement and revenue by 25% over a 1-year span.• Executed stock cycle count program bi-monthly to decrease daily discrepancies in physical counts and to reflect digital inventory.• Verified incoming products for accuracy across METRC platform and compliance in accordance with DCC regulations.• Merchandised all product categories in both retail floor and e-commerce locations; organized for efficiency and visibility relative to space and company standards.

San Jose, California, United States

• Educated community members on the manufacturing, effects and use of various cannabis products; reporting customer feedback to improve marketing strategies.• Delivered exceptional customer service to bolster strong relationships and build positive experiences; increasing retention rates and customer engagement through interactive demonstrations. Averaged $100+ in sales per customer through budtender recommendations.• Provided support in various departments by expanding the scope and capabilities of the role; focused on professional growth and flexibility.

Los Gatos, California, United States

• Accomplished administrative tasks expertly, including updating accounts and producing professional business correspondence via digital platforms and traditional postal mail.• Resolved over 250 open accounts quarterly; contacted insurance companies to check on status of claims payments and drafted appeal letters for denials on claims.• Represented contracted healthcare providers during negotiations with insurance companies and collaborated with each provider's teams when additional documentation was requested.

Santa Cruz, Ca

• Supervised team members through verification and correction of all billing data, independently resolving errors.• Managed over 100 CMS-1500 claim forms, itemized statements, invoices and superbills per day showing amounts due and services rendered; billing responsible party in a timely manner.• Authored an updated version of standard operating procedures with regards to this role and produced an audiovisual accompaniment for future training purposes; filmed, edited and transcribed all material.