Experienced and successful Operations Manager with overarching responsibility for Human Resources, Logistics and Warehousing, Administration, Customer Services and Health and Safety. With over 10 years of management experience now working at a senior level collaborating directly with the board on strategies and implementing these to achieve KPIs across all areas of the business. Driving efficiency by using data analysis and evidence-based practice to strategise achieving high levels of operational performance. Adaptable with a vast array of experience ranging from fleet management to customer services to contracting and employee relations. Successful management of multiple projects and well experienced at change management. Experienced in all aspects of People Management including restructuring, employee relations, recruitment and retention, employee engagement, conflict and dispute relations, performance management and training and development.