I lead expert teams in enterprise IT management, focusing on comprehensive cybersecurity, data center operations, and network infrastructure. My areas of oversight include:Cybersecurity: Managing Threat Intelligence, Endpoint Protection, Network Security, and SIEM. I ensure rigorous adherence to PCI-DSS standards, supported by regular penetration testing to bolster security.Data Center Management: I oversee the optimization of network hardware and interconnections, implementing SDWAN and Zero Trust frameworks.Disaster Recovery & Virtualization Strategy: I set the strategic direction for disaster recovery and virtualization, managing projects and teams that administer these systems. My role involves understanding the intricacies of system design and functionality to ensure our infrastructure meets business continuity standards.Network Redesign Leadership: I direct comprehensive redesigns and optimizations of network infrastructure, ensuring seamless integration and enhanced efficiency for remote and hybrid operations.Identity and Access Management: I implement and refine systems for Multi-Factor Authentication, Single Sign-On, and Privileged Access Management, focusing on strong governance and compliance. This includes enhancing ITSM frameworks to improve identity management and support evolving security needs.My strategic approach not only aligns IT operations with business goals but also ensures that our systems are secure, efficient, and scalable, driving technological advancement and operational excellence.

Coach, mentor, and train team members, determine IT Infrastructure vision and desired state. Manage IT Vendors, determine implementation strategies, and monitor progress towards Infrastructure/Technical Services projects.

Designed, implemented, and deployed Active Directory Domain & supporting infrastructure. Designed, implemented, and deployed Company Based Role Based Access Control & Identity Management methodologies; secured Information Access.Implemented, integrated, and administer Office 365, Exchange 365, SharePoint 365; migrate E-Mail Services to Office 365.Administer DHCP, DNS (Public & Private).Administer and design operating system and software deployment/automation. Execute vulnerability patching. Administered automated Windows 10 migration. Server/Client OS hardening, maintenance and daily operational infrastructure tasks.Engineer and deploy Group Policy.Administer & Support iOS and Android devices.Administer and monitor and deliver services from mostly virtualized environments (VMWare; Nested RDS). Research and implement new technology.Support IP based networks, VPN, WiFi, LTE.Support SQL Server; Server 2012-2019.

Designed and implemented customized software deployment mechanisms to match the requirements of an Education Institution with rapidly changing requirements. Acts as a consultant for a diverse and wide variety of highly specialized academic labs, and corporate environments; integrating an extensive array of software into stable and functional user environments tailored to meet functional and non-functional requirements. Acted as a technical resource for other IT Professionals and Administrators. Replicated and amalgamated complex, real-life, working environments for academic purposes. Acted as an escalation technician; engaged to resolve complex technical problems and map out workflows.

Lead IT Support and Consultant for a diverse and wide variety of highly specialized academic labs, integrating an extensive array of software into stable and functional user environments. Acted as a technical resource for other IT Professionals and Administrators. Replicated and amalgamated complex, real-life, working environments for academic purposes. Sourced academic software to lower operational costs and boost user productivity. Ensured that academic curriculum delivery using technology was available during peak periods. Liaised between Faculty, Management, and IT project stakeholders to determine expected outcomes, providing guidance, road maps, and forecasting future costs to provide sustained, secure, stable and relevant academic-lab environments. Tailored techniques to rapidly deploy and administer software and user environments to facilitate demanding and time sensitive academic delivery and corporate operations. Oversaw all BYOD student equipment repair. Recruited, trained, and coached student employees to facilitate the support and repair of Sault College student-owned equipment allowing students to focus on studies rather than focusing on the cost and distraction of technical problems and failures of technology. This free offering has been replicated by various other colleges and used a recruitment incentive.

Provided effective delivery of the functions required to install, operate, manage, and support all end-user and customer-facing technology- based products and services in all locations where OLG conducts business including the coordination with externalized support. Delivered projects and initiative based functions for all end users and customer-facing devices. Provided input to the strategic and technology plan in regard to Desktops, Laptops, Printers, Video conference devices and customer-facing technology. Completed the installation, configuration and movement of technology assets at all locations throughout Ontario all the while ensuring the IT Service Levels were being met.

Supplemented Park Management, lead maintenance teams, assisted in law and regulation enforcement.