Alex Rubenstein

Alex Rubenstein Email and Phone Number

Service Delivery Manager at Vortex MSP @ Vortex
washington, district of columbia, united states
Alex Rubenstein's Location
Frederick, Maryland, United States, United States
Alex Rubenstein's Contact Details

Alex Rubenstein work email

Alex Rubenstein personal email

n/a
About Alex Rubenstein

Alex Rubenstein is a Service Delivery Manager at Vortex MSP at Vortex.

Alex Rubenstein's Current Company Details
Vortex

Vortex

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Service Delivery Manager at Vortex MSP
washington, district of columbia, united states
Website:
vortexmsp.com
Employees:
2
Alex Rubenstein Work Experience Details
  • Vortex
    Service Delivery Manager
    Vortex Feb 2023 - Present
    Washington, District Of Columbia, United States
    View
  • Improbable
    It Lead
    Improbable Oct 2022 - Dec 2022
    Arlington, Virginia, United States
    Planned, implemented, and maintained proof to satisfy controls for CMMC 2.0 and NIST 800-171. Administered Office 365, Azure AD, Okta SSO, Tenable, Splunk, AWS, Cisco Meraki layer 3 equipment, Cloudflare Zero Trust, and more.Maintained appropriate controls to abide by Special Security Agreement when working with parent company as a DoD contractor.
    View
  • Numsp
    Regional Service Manager
    Numsp Nov 2021 - Oct 2022
    Frederick, Maryland, United States
    Led geographically diverse team of technicians and engineers in providing full scale IT support, guidance, monitoring, and maintenance for 300+ clients across different industries.Integrated 7 of 16 MSPs into one functioning regional business unit under NuMSP.Responsible for client satisfaction, onboarding/offboarding of clients and staff, as well as mentorship and coaching of technicians and engineers.
    View
  • Numsp
    Service Delivery Director
    Numsp Dec 2020 - Nov 2021
    Frederick, Maryland, United States
    Served as vCIO for 60+ top accounts across NuMSP.Maintained high client retention rate while increasing monthly recurring revenue Performed holistic quarterly business reviews
    View
  • Numsp
    Professional Services Engineer
    Numsp Aug 2019 - Dec 2020
    Frederick, Maryland, United States
    Primary engineer for Tier 2 private datacenter. Worked to maintain and achieve SOC2 compliance.Completed many projects in a timely fashion including, VMware and Hyper-V deployments and upgrades, on-premise to cloud migrations, client on-boardings, firewall deployments, complex network designs, web hosting, ISP services, and many more.100% CSAT score as an engineer with over 100 reviews left by clients. Final escalation point for complex service tickets.
    View
  • Howard Tech Advisors
    Field Technician Ii
    Howard Tech Advisors Mar 2016 - Nov 2018
    Elkridge, Maryland, United States
    Provided remote and on-site Tier 2/3 support for Windows servers, PCs, Macs, Linux, networking, line-of-business applications, VOIP, backups, Office 365 and more.Guided and advised businesses in many industries on IT best practices and delivered insights into the value Howard Tech provided as their MSP.
  • Cla (Cliftonlarsonallen)
    Support Engineer
    Cla (Cliftonlarsonallen) Mar 2011 - Mar 2016
    Gaithersburg, Maryland, United States
    Provided both remote and on-site support for trouble tickets and routine health visits for clients in various industries. Was part of a boutique MSP providing white-glove service.
    View

Frequently Asked Questions about Alex Rubenstein

What company does Alex Rubenstein work for?

Alex Rubenstein works for Vortex

What is Alex Rubenstein's role at the current company?

Alex Rubenstein's current role is Service Delivery Manager at Vortex MSP.

What is Alex Rubenstein's email address?

Alex Rubenstein's email address is ar****@****ems.com

Who are Alex Rubenstein's colleagues?

Alex Rubenstein's colleagues are Luis Villegas, Emmalouise Miller, Joseph Alexander Azurin, Chase P., David Siegal, Chaney L., Siobhan Wood.

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    2 +197321XXXXX

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