Alex Schroer, Phr ✨ Email & Phone Number

Develop strategies to source, attract, recruit and select high-quality candidates against defined criteria for multiple disciplines. Provide an exceptional candidate experience throughout the selection process including interviews, offer, and new hire onboarding; represent and promote the Disney brand, core values, and essential aspects of the role to candidates.

Utilizing sourcing techniques to identify and hire prospective Cast Members for a variety of Front-Line roles supporting Walt Disney World Parks & Resorts. Champion of employee referral program. Data mining and additional steps of full-cycle recruitment efforts. Leader of daily recruitment operations. Utilizing decision-making skills to appropriately match right-fit talent with the needs and standards of The Walt Disney Company brand.

Mass volume hiring of prospective Cast Members for a variety of Front-Line roles supporting Walt Disney World Parks & Resorts. Assisting current Cast Members with internal transfers/opportunities that meet their aspirations. Responsible for recruitment cycle from interview to job offer. Utilizing decision-making skills to appropriately match right-fit talent with the needs and standards of The Walt Disney Company brand.

Identifying and hiring professionals for a variety of roles supporting Disney Parks, Experiences, and Products. Responsible for full-cycle recruitment of both salaried and hourly non-union roles. Utilizing decision-making skills to appropriately match right-fit and influencing Hiring Leaders. Connecting talented individuals with life-changing opportunities while supporting EEOC and diversity initiatives. 1-Year Temporary Assignment.

Orlando, Florida

Hiring Manager for a variety of front-line and entry-level leadership operations roles. Leading Theme Park Operations to successful results for our Team Members and our Guests. Responsible for coaching and developing approximately 80 direct reports. Working with multiple lines of business, as well as internal leadership, to improve safety, capacity, and service initiatives. Resolving guest challenges and fostering growth for my Team as a mentor. Administering attendance infractions and progressive discipline.

Harrisburg, Pennsylvania Area

Lead operations of The Hershey Lodge, a 665 room property with large convention center. Full-cycle recruitment for hourly Front Office positions as the Hiring Manager. Responsible for coaching associates and providing feedback, creative planning and organization of team meetings, administering discipline, responding to challenging guest situations, driving performance to increase property revenue, and scheduling of a large team and different departments.

Orlando, Florida Area

Promote sales and coordinate with contracted accounts, present and conduct product trainings and FAMs as requested, represent and market brand across specific tourism sectors, attend trade and consumer shows, provide support in high volume sales and marketing blitzes, and assist tasks by Sales Associate and Account Executive.

Orlando, Florida Area

Resolving guest service challenges, coordinating with multiple lines of business, training new representatives, broad product knowledge, application of empowerment and decision making, strategic planning of guest flow or operations, staffing large attraction venues, and planning and recommending guest itineraries.

Orlando, Florida Area

Rehearsing for consistent performance, member of Safety Committee, interacting with guests of different cultures and languages, and assisting and accommodating guests with special needs.

Orlando, Florida Area

Contacting preferred guests with an existing business relationship with Hilton Worldwide, providing exceptional service, applying call center sales tactics, working to meet high performance goals, complying with national standards for telemarketing, and advising guests on elite vacation destinations.

Bachelor'S Degree, Hospitality Administration/Management, 3.7

Activities and Societies: Eta Sigma Delta (International Hospitality Management Honors Society), Future Theme Park Leaders Association.

High School

Dean's List Honor Roll, Theater, Music Performance, Athletics, Newspaper Editor, and Resident Assistant.