Alex Senior Email & Phone Number

Durham, NC, US

Durham, North Carolina, United States

Raleigh, North Carolina, United States

Industry Standard Research (ISR) is a full service pharmaceutical market research and consulting company servicing the pharmaceutical and biopharmaceutical services industries. ISR combines domain expertise with unmatched market research rigor. Our clients include nearly all of the global pharmaceutical service providers and a vast majority of the top 30.

Raleigh-Durham-Chapel Hill Area

• Led a two-person team of primary researchers.
• Provided input into product and sales strategy, including development of a dynamic dashboard solution
• Provided end-to-end project management for highly complex and time-sensitive projects
• Helped the survey team achieve double digit year over year growth in 3 successive years
• Built client facing relationships with use of emotional intelligence and soft skills
• Onboarded new team members on proper Survey team operating protocol

• Completed a three-month remote working assignment from London to support and grow EMEA clients base.
• Improved operations, streamlining technology, and identifying and forming new vendor relationships
• Determined product pricing by maintaining a deep understanding of the market

Raleigh-Durham, North Carolina Area

• All responsibilities described in the Survey Associate position
• Spearheaded product sales for US Investment Management clients, exceeding revenue targets for H2 2018 and 2019
• Revamped the training and on-boarding program for new hires

Raleigh-Durham, North Carolina Area

• Primary duties entailed the design and administration of B2B and B2C survey research projects on behalf of a wide array of international clients. Responsibilities included:
• Management of quantitative and qualitative research projects from start to finish for hedge funds, private equity firms, consulting, and corporate clients
• Nurtured client relationships and advise clients on primary research opportunities based on deep understanding of market dynamics, and industry and investment trends
• Research design in accordance with survey research principles and best practices. Programming of questionnaire into Qualtrics survey platform

Greenville, North Carolina Area

• Primary duties entailed the management of projects related to the assessment of student learning, business process improvement, and university strategic directions. Responsibilities included:
• Created custom reporting solutions for assessment and accreditation needs
• Developed dashboards for data analytics using Tableau
• Administered ad-hoc and re-occurring surveys using Qualtrics
• Collected random samples of student products for the assessment of General Education
• Consulted with university administrators, faculty and staff to facilitate and improve assessment activities

Greenville, North Carolina Area

• Primary duties entailed the collection and presentation of evidence required to support the decennial reaffirmation of accreditation for the University’s regional accreditor (SACS). Responsibilities included:
• Administered SharePoint sites used to manage the drafting of compliance narratives
• Developed and distributed of assessment training materials
• Provided administrative support for the Director of Institutional Assessment

Greenville, North Carolina Area

Prepared High School juniors and seniors to take the mathematics, critical reading, and writing sections of the SAT. All of my students met or exceeded their target score.

Boone, North Carolina; Davidson, North Carolina

Taught Algebra I, Environmental Science to advanced 7th and 8th graders. All Algebra I students successfully passed State End Of Course exam after only 3 weeks of intensive instruction. Designed and implemented an environmental science and sustainability curriculum.

Ba, Political Science, Environmental Science

Political Science

Master Of Business Administration (Mba), Business Administration And Management, General, 4.0

Activities and Societies: Beta Gamma Sigma