Alex Slaney Email and Phone Number
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Alex Slaney personal email
I am currently working towards obtaining my CCNET, CompTIA A+ certifications along with other IT security related certifications. I received multiple certifications from Wake Technical Community College after receiving my Associates Degree in Applied Science with a focus in networking and network security.I am currently working for EHR 2.0 as an Security & Compliance Assessment Quality Assurance Consultant. This so far had been and excellent opportunity for me, and I am learning more and more each day. This has allowed me to demonstrate my ability to fully devote myself, work hard, learn and grow as an IT professional. I will be going back to school to obtain my Bachelors Degree in Computer Science while working.
Skytel Systems
View- Website:
- skytelsystems.co
- Employees:
- 5
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Tier 1 Technical Support SpecialistSkytel Systems Mar 2017 - Present- Ensure proper computer operations so that end users can seamlessly accomplish organization tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests- Provide first tier technical support to voice carrier customers such as troubleshooting VoIP, SIP, and IP network and authentication issues- Perform hands on fixes at the desktop and server level, including but not limited to installing and upgrading software, implementing backups, and configuring system applications- Deploy diagnostic tools and utilities to aid in the troubleshooting process - Test all fixes to ensure the problem has been adequately resolved, while providing post resolution follow-up appointments- Document and record the help desk problem solving process which includes reasoning, successful and/or unsuccessful decisions, among any other actions taken to find a tested, and confirmed resolution - Access and develop knowledge base articles, software upgrades and or updates, drivers, along with using resources on the internet in order to aid in problem resolution- Prioritize and schedule problems, and escalate (when required) to the appropriately experienced technician
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Complaint Analyst - Qa/RaHill-Rom Oct 2016 - Mar 2017 -
Security & Compliance Assessment Quality Assurance ConsultantEhr 2.0 Apr 2016 - Sep 2016150 Cornerstone Dr Suite 104, Cary, Nc 27513At EHR 2.0 we specialize in HIPAA/HITECH Compliance with the use of consulting, education, and do-it-yourself tool-kits .I do penetration testing using Kali-Linux in order to scan IP/Web addresses to find vulnerabilities in healthcare practice's network's to make sure it is as secure as possible. I work with customers using tool-kits to provide them with HIPAA compliance standards that will provide their healthcare practice assistance in becoming more HIPAA complaint, along with Meaningful-Use Attestation consulting. I use GoToWebinar to set up educational webinars hosted by EHR 2.0. I am also responsible for managing and making YouTube videos for the company and using WordPress for blogging, and updating the companies website. -
Intern Networking Security Hipaa Compliance ConsultantEhr 2.0 Dec 2015 - Apr 2016I am currently doing vulnerability/penetration testing using Kali-Linux and Qualys mainly focused around HIPPA/HITECH Compliance, and Security Risk Analysis for EHR 2.0.
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Veterinarian Assistant TechnicianSpring Forest Animal Hospital Jan 2011 - Feb 2012Veterinarian Assistant Technician Spring Forest Animal Hospital Raleigh, North Carolina 2011- February 2012 -Learned the importance of company loyalty -Absorbed great measures of flexibility and adaptability -Acquired exceptional listening skills -Attained valuable patience and compassion through assisting incoming clients, and animals-Went the extra mile to make sure animals received the best possible care both strays and family owned, while searching for adequate homes and adopters.
Alex Slaney Skills
Alex Slaney Education Details
Frequently Asked Questions about Alex Slaney
What company does Alex Slaney work for?
Alex Slaney works for Skytel Systems
What is Alex Slaney's role at the current company?
Alex Slaney's current role is Tier 1 Technical Support Specialist at SkyTel Systems.
What is Alex Slaney's email address?
Alex Slaney's email address is al****@****r20.com
What schools did Alex Slaney attend?
Alex Slaney attended Wake Technical Community College, Wake Technical Community College.
What skills is Alex Slaney known for?
Alex Slaney has skills like Security, Network Administration, Networking, Microsoft Office, Microsoft Word, Network Security, Computer Hardware, Troubleshooting, Cisco Technologies, Windows, Hipaa, Vmware.
Who are Alex Slaney's colleagues?
Alex Slaney's colleagues are Amy Kassis, Jonathan Hale, Yogi Patel, Ryan Thomas, Joseph Skinner.
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Alex slaney
United Kingdom -
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Alex Slaney
A Hard-Working And Driven Individual With 10+ Years In Retirement Services & InsuranceSt Augustine, Fl -
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