Alex Smelt Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Account Manager for one of the world largest global telecommunications providers who are leveraging investment, their global flat infrastructure and record number of interconnects to rapidly develop themselves into customer focused technology provider. My role is to manage a division of Lumen's largest account (Amazon) in EMEA and grow our sales footprint within thier organisation. ResponsibilitiesManage Amazon FC and facilitate their rapid growth across EMEA with diverse portfolio solutions.Increase Amazon FC's account with Lumen focusing on new business.To bring on new divisions of Amazon as customers. Key AchievementsI have dramatically increased Lumen's win rate by 13% in the first 6 months. Successfully driven a program of works to provide internal change to support my customers drivers.Decreased quoting and delivery timelines and as such increased customer satisfaction.

Hammersmith, London

Account Executive for an emerging challenger in the UK market. VMB are building a name for themselves as a credible solutions provider. My role was to build relationships and create solutions for my customers, to meet their business objectives.Responsibilities Manage 10 of VMBs biggest Enterprise customers as well as bringing on new Logos.Increase our customers spend with Virgin Media. Drive an increase in NPS within my customer base.Position a wide portfolio from connectivity through Cybersecurity and Cloud products.Key AchievementsWon the VMB Challenger award and with it a trip to Las Vegas (Top 5% of performers).Promoted twice in my first 3 years in the organisation. Selling a solution with a contract value over £1m

London, United Kingdom

Strategic Accounts teamRole and Responsibilities: - To provide support to two account directors within the strategic account management team.- Looking to provide the highest standard of account management- Driving sales within the account base with a focus on solution selling. - Set out processes in which we can be agile to the customers needs and provide within their necessary requirements. - Oversee the accounts day to day monitoring using all internal functions commercial, billing, design, service management.- To be the face of the business as usual functions to stake holders both internally and externally.- Working on accounts which have been highlighted as strategically important or show potential for innovation and growth

London, United Kingdom

Winner of the Virgin Media Business Challenger sales award. The result of placing in the top 25 sales employees in the country and top 3 in Enterprise.Role and Responsibilities:- To provide effective account management to a number of medium to large enterprise business primarily head quartered in the South and London.- Vertical and provider agnostic. Looking to provide effective solutions to enable the customers to pursue their business objective- Working with multiple vendors to ensure that the right provisions are met.- Primarily targeted on the maintenance and increase of the revenue base within my accounts.- Providing support on all round account running and building successful relationships. - Focused on penetrating into the account into multiple functional areas to drive innovation and change- Work on effective ways to speed up delivery and as such converting Contract Value into Revenue as quickly as possible.- Engage with internal teams including design, commercial and billing to provide business cases to navigate to the correct outcome. Working within the regional London/South East Account Management team 08/15 - 03/16Major Accounts Account Management team 03/16 - 02/17

Horley

Area• Focused on the QA market of European Pharmaceutical Industry. Primarily the UK, Benelux and Swiss Markets.Duties: • Maintain my own desk (business), make successful placements and as such bring in money to the business.Skills: • 360º management of business and recruitment processes. • Managing both client and candidate expectations.• In depth knowledge and implementation of sales techniques directly and indirectly.• To effectively use option selling and other techniques to negotiate. • Business development and build clients and contacts.• Effectively work close to the money and prioritising my efforts and time.• Exceptional work ethic and drive and gaining a success from every opportunity.• Ensure that 100% of the job is done 100% time to secure every opportunity.• To network effectively at a very senior level across international borders.• To manage projections and strategically oversee processes to financial targets.• React to leads, market trends regionally and within industry.

Crawley

Working as a waiter outside university term time.

Gatwick

Assisting the accounts department with credit control and working in the Customer service department responding to phone and email requests.

Horley

Working primarily on the meat and fish counter but also trained on all other sections and was given a degree of responsibility over meat and fish, deli and coffee shop

Crawley

Had a range of responsibilities such as working on the till, shop arrangement and standards, fitting room monitoring and maintaining the shoe department.

Bachelor Of Arts (B.A.), History, 2:1

Activities and Societies: Took an additional module in Spanish and a committed member of the Rugby ClubThis degree has given me multiple.

Education record

A2 levels in History (B), English Litrature (B) and Business Studies (B) As level in Drama (B)