Alex Smith Email & Phone Number

Greenville, Sc, Us

• Monitor and analyze supplier performance metrics to ensure compliance with customer requirements and company standards.• Conduct regular audits and assessments of supplier operations and quality control processes.• Lead supplier audits and performance reviews, establishing improvement goals and tracking progress through data analysis.• Facilitate root cause analysis to implement corrective actions to address performance gaps and non-compliance.• Cultivate… Show more • Monitor and analyze supplier performance metrics to ensure compliance with customer requirements and company standards.• Conduct regular audits and assessments of supplier operations and quality control processes.• Lead supplier audits and performance reviews, establishing improvement goals and tracking progress through data analysis.• Facilitate root cause analysis to implement corrective actions to address performance gaps and non-compliance.• Cultivate strong relationships with key suppliers, enhancing communication and fostering collaboration to drive mutual growth.• Develop and deliver training programs for suppliers/carriers to enhance their understanding of customer requirements and quality standards.• Create and maintain process documentation, including standard operating procedures, work instructions, and training materials.• Collaborate with internal teams, including procurement, quality, operations, and IT to align supplier development initiatives with company goals.• Drive improvements in supplier development processes and tools. Show less

• Extract and Analyze SAP/EDI data to determine Days of Supply and maintain plant workflows.• Consolidate transportation data into Microsoft Excel to present demand and supply to material planners at facility.• Coordinate strategic planning to identify, analyze, assess, define, and prioritize key projects and metrics.• Provide on-time delivery for Just-In-Time LTL shipments to/from Canada, Mexico & USA for Expedited Orders, RCDO & Aftermarket for high volume 24/7… Show more • Extract and Analyze SAP/EDI data to determine Days of Supply and maintain plant workflows.• Consolidate transportation data into Microsoft Excel to present demand and supply to material planners at facility.• Coordinate strategic planning to identify, analyze, assess, define, and prioritize key projects and metrics.• Provide on-time delivery for Just-In-Time LTL shipments to/from Canada, Mexico & USA for Expedited Orders, RCDO & Aftermarket for high volume 24/7 manufacturing environment.• Use in-house Customer Management Services systems to assess customer needs/Key Performance Indicators.• Create detailed Work Instructions to introduce new hires to company operations/practices.• Design/Develop automated workflows using Power Automate, Microsoft Teams, and Sharepoint to automate repetitive tasks and enhance communication across the logistics network. Show less

• Created a nationwide book of business compiling $100k+ monthly revenue.• Provided FTL, LTL, partial shipping solutions to a variety of industries.• Created a network across different industries to determine their best possible freight solutions.• Collaborated with specialized teams to strategize most efficient and cost-effective solutions.• Used Logistics Management Systems to plan and efficiently route shipments.

Greer, South Carolina, United States

Completed 90-day manager-in-training program in which trainees are exposed to Cook Out’s principles, products, and procedures. Served as a member on a grand opening team to open a new store location in Mauldin, SC.Responsibilities include:- Open and close the store to set up each shift for success.- Receive inventory every two days for stock replenishment.- Full life cycle of employee management (interviews, offers, and terminations).- Complete shift financial… Show more Completed 90-day manager-in-training program in which trainees are exposed to Cook Out’s principles, products, and procedures. Served as a member on a grand opening team to open a new store location in Mauldin, SC.Responsibilities include:- Open and close the store to set up each shift for success.- Receive inventory every two days for stock replenishment.- Full life cycle of employee management (interviews, offers, and terminations).- Complete shift financial reports.- Lead teams of 15 crew members per shift performing all functions of the store.- Train new employees on Cook Out standard processes and procedures. Show less

Easley, South Carolina, United States

Front of House Operations: Oversaw operations regarding interactions with customers, with an emphasis on maintaining speed of service and accuracy in drive through. Led teams of roughly twenty team members per day and handled counting down drawers, guest complaints, and general operations.Back of House Operations: Oversaw operations regarding food safety, quality, prep, food costs, machine maintenance/cleaning, ordering truck inventory, and other similar tasks. Led teams of roughly… Show more Front of House Operations: Oversaw operations regarding interactions with customers, with an emphasis on maintaining speed of service and accuracy in drive through. Led teams of roughly twenty team members per day and handled counting down drawers, guest complaints, and general operations.Back of House Operations: Oversaw operations regarding food safety, quality, prep, food costs, machine maintenance/cleaning, ordering truck inventory, and other similar tasks. Led teams of roughly twelve members per day and was responsible for leading kitchen crews through rush hours/high volume hours and closing. Operator-Led Delivery: Successfully received permission to be one of the testing stores for a store-based delivery program to rival DoorDash and UberEats. During startup, was a part of determining delivery radius, driver training, initial marketing, and responsible for resolving technical issues. After our store and other test markets achieving success (even outperforming DD and UE in many areas), nearly every CFA has a delivery service that they provide. Show less

Anderson, South Carolina, United States

Mainly focused on delivering business/catering/home deliveries. Backup roles consisted of working in both front and back of restaurant.

Easley, South Carolina, United States

Worked both front and back of house operations, responsible for training new team members.