Guidant Group is an international managed services and outsourcing specialist.Beyond supporting your recruitment processes, we’ll partner with your business to help it run more smoothly, with more savings. All service models increase the transparency of your business processes and deliver clear, tangible benefits.

Role I was recommended for this position by the previous Head of Implementation as part of the restructure of the Adecco business, with responsibility for the operational management of 3 Implementation Managers. Achievements Effective management and development of the team with no previous experience of managing a team.  Successfully raising the profile and awareness of the implementation team within the Adecco Group businesses Creating a partnership with the Sales and Bid teams to ensure visibility to new business opportunities and the involvement of implementation as early as possible in the tender process. Responsibilities In addition to the implementation manager role below, further responsibilities included managing the workload for the team and assigning new implementation projects according to the team’s availability, ability and development needs.  Representing the Adecco Group as the senior spokesperson for all implementation requirements.

Role To ensure the smooth implementation of business in both new and existing clients; to achieve results in line with business deadlines to realise maximum revenue and to meet and exceed client requirements delivering a high quality professional service.Achievements Successfully managed a year long project implementing the outsource of all UK non-IT temporary recruitment at Credit Suisse for Adecco. This was my first project as part of the implementation team and a high profile one within both Adecco and Credit Suisse due to the value of the client’s business to the company.  Part of the steering committee for the Adecco restructure responsible for developing bespoke project plans and clear recruitment process flowcharts for presentation to existing clients about the restructure. Responsibilities Full project management and implementation of outsourced recruitment and HR solutions. Projects completed include Credit Suisse, Bank of America, Fujitsu and American Express. Attendance at bids and tenders to support the Sales teams and present to clients at a senior level on the implementation process and methodology.  Project governance and ownership of project documentation. Working closely with client stakeholders to obtain information regarding client internal policies and processes.  Presentation of due diligence findings and training of the Adecco account team to ensure seamless handover of the business Process re-engineering where required to enhance the service to the client.  Liaison with key stakeholders within Adecco internal departments to identify subject matter experts for each implementation  Transfers of temporary workers and Ltd Companies from incumbent suppliers. This also includes management of the transfer out to other suppliers in the case of lost business.  To gain commitment to achieving desired results through use of interpersonal skills both internally and with clients.

Role  HR Advisor for 100 + Associates and their line managers, and management of this contingent workforce to ensure minimal co-employment risk to the client. Recruitment of contingent workforce for the client across the UK. Achievements Design and implementation of Associate appraisal process including 4 week, 3 month and 12 month reviews Execution of business travel policy for Associates required to travel within their roles involving negotiation with the client’s onsite travel operator Liaison with client finance team and Head Office to implement mobile phone policy for Associates. Design and implementation of onsite audit process to ensure compliance to internal and external audit requirementsResponsibilities Managing the end to end process for recruiting contingent workforce for the client.  HR duties included employee relations, performance management and appraisals, disciplinary and grievance investigation, redundancy consultation, salary reviews, maternity/paternity/parental leave, first point of contact for TUPE and acquisition transfers, holiday entitlement, sickness absence, mobile phone administration, monthly payroll management for 250 Associates, inductions and exit interviews, training, referencing, health and safety.  Producing management information for the client on a monthly/quarterly basis incorporating salary levels, employee attrition, visibility of recruitment costs, details of salary increments and gift awards, completed appraisals, expense costs, and client feedback.  Responsible for the management of back office processes including core compliance to audit requirements, and invoicing to the client for both monthly and weekly payroll as well as other adhoc charges.

 Duties included meeting and greeting customers when visiting the office, answering phones and maintaining the upkeep of the Training rooms. Updating and maintaining accurate staff records  Booking travel and accommodation for the Sales and Engineering teams General administrative duties for both regional offices including mobile phones, company cars, holiday/sickness records.