Alex Diaz Email & Phone Number

Minnesota, United States

Greater Minneapolis-St. Paul Area

Visionary Leadership, Strategy & Development, Negotiation and Conflict Management | Team-building & Interpersonal Skills

Costa Rica

Contribute to the successful opening of the restaurant. Let the brand know in a new market in which the most important is our culture of service. Maintain and create new standards in the area of food and beverages in which it was a new experience for the staff.Preparation of budgets, inventories, review of P & L, creation of metric systems for our staff, keeping costs as stipulated by our company, managing daily operations of the restaurant, be as general manager when he was absent for long periods of time.Create a culture of unique experience in which the guest exceeds the expectation from the atmosphere, service and food of the restaurant, with the idea of creating loyal customers.

Costa Rica

Lead restaurant full operations by ensuring that the business is financially successful and that represents the identity of the brand as a whole, giving a unique and positive experience representing the brand globally.Consolidate the brand in the country in the most acceptable way, through the quality of service in an atmosphere with innovative products that meet customer needs.Perform planning, inventory, purchasing, interviews, review menu for opening coffee; make a sales plan and budget to achieve the goals set by the company.

Greater Minneapolis-St. Paul Area

Managed front-of-house and back of the house operations with a focus on exceptional customer service and quality scratch menu that is satisfactory for the demand of our customers.Supervise and guide the preparation of our daily items, looking for the high quality of products that can give us the best quality and flavor profile.Provided exceptional and engaging customer service in an upscale environment.

Greater Minneapolis-St. Paul Area

Managed front-of-house operations with a focus on exceptional customer service and promoting a high energy environment.Supervise and guide the day-to-day development of all front-of-house associates within the restaurant operation.Developed internal training modules for managers and recruited in-store-trainers to train newly hired team members.

Greater Minneapolis-St. Paul Area

Manager in day-to-day kitchen operations including: ordering, receiving, managing of safety & sanitation measures and fulfilling the expediter role.Provided exceptional and engaging customer service in a fast-paced and upscale environment.Worked successfully in a small-team atmosphere by capitalizing excellent develop management skills.