Alex Tyler Email & Phone Number

Philadelphia, Pa, Us

Atlanta Metropolitan Area

Woodstock, Georgia

• Managed inventory of 26,000 vehicles for 38 partnered clients across multiple business sectors. Increased volume of vehicles managed by 140% over tenure in position by streamlining operational efficiencies.• Responsible for on-boarding of new fleet drivers. Ensured drivers had fuel and maintenance materials, current registration and insurance card, and issued fuel pin. Updated driver information into ARI Insights. • Distributed driver communications for fleet policy changes, fringe mileage reporting compliance, new vehicle ordering procedures, and recalls.• Coordinated with transport vendors to deploy vehicles. Effectively communicated transport status to drivers and fleet managers. • Provided requested reports to fleet managers on fleet data for maintenance spend, new vehicle orders, vehicle remarketing, and licensing status.

• Responsible for first-call resolution to driver inquiries by coordinating with other ARI departments and contacts. • Provided average speed of answer of 25 seconds or less for all incoming calls. • Chosen for six month stretch assignment supporting Client Relations department to cover an employee on leave in addition to my regular role servicing the call center.

Mount Laurel, Nj

• Identified and coordinated licensing requirements with clients, DMV’s and vendors for the initial state licensing of cars, trucks, and specialized equipment. • Submitted prepared paperwork to state and DMV agencies, provided up to date status for event visibility and worked with internal partners to ensure a smooth and timely completion.• Updated licensing data into internal systems; reconciled checks for accurate monthly billing on client invoices.

Bachelor Of Applied Science (B.A.Sc.), Communication And Media Studies

Mass Communication/Media Studies