Alex Vidal work email
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Alex Vidal personal email
Alex Vidal phone numbers
In my career, I have been passionate about driving and delivering high levels of sales revenue and customer satisfaction. I have a proven track record of using my skills to build and develop high performing teams. I have extensive experience in training and facilitation in a Learning and Development capacity, which has allowed me to coach and mentor team members all across the country. I have also managed several important projects that have been instituted and continue to be utilized across the country.
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Director Customer OperationsHertzOrlando, Fl, Us -
Assistant General Manager IiHertz Aug 2024 - PresentOrlando, Florida, United States
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Assistant General ManagerHertz Oct 2023 - Sep 2024Tampa, Florida, United States
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Value Added Services Sales Manager - Florida ZoneHertz Jan 2021 - Oct 2023Florida RegionOversee and drive the Value-Added Services (VAS) sales, customer experience, and Associate development in the Florida Zone.Partner with local leaders to drive sales revenue, as well as manage the employee results through training, coaching, and mentoring of the sales process.Execute training and development of all Sales staff to maximize counter sales revenue.
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Performance CoachFrontline Performance Group Apr 2019 - Sep 2020Orlando, Florida Area• Managed several key Hilton and Marriott accounts in the Orlando Market, focusing on frontline counter observation, coaching, and training.• Effectively implemented the FPG Blueprint within the client accounts by establishing a culture and belief in the IN-Gauge Software.• Motivate, inspire and engage the Frontline Agents, while developing their service-based sales abilities. -
Project Manager - Training & DevelopmentHertz Sep 2016 - Nov 2018Orlando, Florida• Responsible for company-wide Learning Program Management.• Planned and enabled delivery to business demands; including New Training Programs and Recursive Training.• Partnered with internal and external stakeholders to identify and drive employee performance.• Worked to achieve KPI’s, financial goals training and other needs/demands of internal stakeholders.
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Ancillary Revenue Field ManagerHertz Aug 2014 - Jan 2016• Responsible for Coaching, Training and Development for all positions from Frontline Employees to Regional Vice Presidents in both national and international markets. • Played a key role in the overall revenue growth of the company by training, coaching and developing employees in the top 30 and top 60 locations in the United States.• Developed and facilitated several of the Training Programs which are used to train in the field currently at the company.
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Area Revenue ManagerHertz Jan 2013 - Aug 2014Orlando, Florida Area• Responsible for supporting the Incremental Sales efforts and reinforcing Sales Training and techniques for all Frontline Agents in the Orlando and Tampa Area locations.• Designed and facilitated New Hire Training Material and Manager certification classes for Orlando and Tampa area locations.• Played a key role in the overall revenue growth of $15.00 to just over $20.00 in sales revenue per day in just one year.
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Local Revenue ManagerDollar Thrifty Automotive Group Sep 2009 - Jan 2013Orlando, Florida Area• Responsible for driving incremental sales revenue and overseeing the Ancillary Revenue Program at the Orlando International Airport location.• Trained, coached and motivated Frontline Agents by setting individual sales goals and tracking their monthly performance.• Exceeded monthly sales goals by more than 130% for eighteen months consecutively. -
Operations ManagerDollar Thrifty Automotive Group Jan 2008 - Aug 2009Orlando, Florida Area• Responsible for overseeing the daily operation at the Orlando International Airport location.• Coached and developed Frontline Employees and assisted with closing of incremental sales products.• Exceled in the position by helping the location exceed monthly, quarterly sales and customer service goals by 135%.
Alex Vidal Skills
Alex Vidal Education Details
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Associate'S Degree
Frequently Asked Questions about Alex Vidal
What company does Alex Vidal work for?
Alex Vidal works for Hertz
What is Alex Vidal's role at the current company?
Alex Vidal's current role is Director Customer Operations.
What is Alex Vidal's email address?
Alex Vidal's email address is al****@****rtz.com
What is Alex Vidal's direct phone number?
Alex Vidal's direct phone number is +125383*****
What schools did Alex Vidal attend?
Alex Vidal attended Valencia College.
What skills is Alex Vidal known for?
Alex Vidal has skills like Team Building, Sales Management, Customer Satisfaction, Customer Service, Sales, Management, Operations Management, Coaching, Team Leadership, Sales Operations, Sales Presentations, Account Management.
Who are Alex Vidal's colleagues?
Alex Vidal's colleagues are A.j. Longoria, Vickram Pitke, Carmen Cotto-Hernandez, Jeff Delrosso, Steve Hudson, Lucio Acosta, Daveena Howard.
Not the Alex Vidal you were looking for?
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Alex Vidal
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