• Planning and coordinating the flow of product through the various stages of the order life cycle.• Co-ordinate service officer implementations and reviews for the supply chain team.• Providing coverage for service centre schedulers (VIC, SA, WA).• Develop adhoc reporting and analysis, working within the team and externally with key members across the business (logistics, customer service, operations)• Daily use of Excel, Outlook, D365, VAX, OTIS.

Planning next day delivery SMS product to BSD customers and due to the week CIPA product to Victorian and Interstate customers via road.BSD Logistics Planning• Sole logistics user of DSAP system and utilising it for the below tasks -• Picking and packing BSD outbound deliveries• Creating/Amending shipments.• Monitoring DSAP inventory adjustments.• Navigating/adjusting sales and purchase orders.• Manual goods receipting of inbound deliveries.• Bin to bin SAP adjustments.• Reprinting coil labels.• Warehouse inventory management.• Daily liaising with BSD sales team.• Monitoring BSD/DSAP DIFOT (100% logistics DIFOT) since taking over BSD logistics in May 2023.CIPA Logistics Planning• Utilising CIPA PAD pivot reports to plan shipments.• Utilising logistics excel stock list to view production schedule and send PAD reports to relevant parties.• Using VAX to build shipments.• 10 month 100% logistics DIFOT success.Day to day tasks• Liaising with WPCSC warehouse dispatch team, Customer Service teams, Fulfilment teams, BSD sales team, Product Technical Representatives, and TOLL/NEILS courier companies. • Morning VIC TAS CS/Logistics/Fulfilment meeting• Managing the midday TOLL/Logistics (Westernport & Braeside) planning meeting• Utilising MLO/OTM to create SP shipments for loads.• Utilisation of VAX, DSAP, MLO, Microsoft outlook, word, excel, teams.• Creating SAW shipments using excel and MLO• Investigating and correcting coil mixes out of the WPCSC• Training employees for all logistics procedures for WPCSC.

• Managing the inventory of a large Veterinary Hospital (Pharmaceutical, Nutritional, Surgical, Laboratorial) • Implementing the conversion of products from one software program to another and building our inventory division within this program by adding, coding and linking all products to create integration via B2B to a number of suppliers (During our software changeover in 2021)• Creating and receiving purchase orders from a number of different suppliers• Maintaining and updating inventory threshold levels based on seasonal changes and product availability• Sourcing product across the Nation from compounding pharmacies• Performing weekly and monthly stock takes• Comprehensive pharmaceutical knowledge• Meeting and liaising with brand representatives• Managing the Hospitals social media sites, Facebook and Instagram using Meta Business Suite and Creator Studio• 5+ years medical reception experience and customer service• Assisting HR manager with staff and managing shifts of 25+ staff• Go-to on shift staff member when directors are unavailable• Training staff members