Alexandru Pascu Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Part of MV Finance GroupResponsible for Call Center, Credit, IT, AMLManaged team of 50 membersOversaw software developments for legislative changes, product improvements, new functionalities

Bucharest, Romania

RoCapital IFN SA, Bucharest (Romania) – part of KRUK Group Responsible for retail lending growth and acquiring performing portfoliosDirectly responsible for net profit, budgeting and strategic KPIs and OKRsManaging the company’s expansion and alignment to Group requirementsIn charge of a 4 directs with a 30 total team Coordinating the transformation and digitalisation programs: • end-to-end digital lending platform• 100% electronic sales• chatbot for client self-service • online and open banking payments growthAdministering relation to Consumer Protection and National Bank Coordinating implementation of IFRS9 transition to new NBR reporting Reporting to Board of Administrators and Central Process Owner in Poland

Responsible for Retail Operations (Sales, Risk), Product, Project and Marketing teamsIn charge of 3 directs with a 22 total teamCoordinating legislative implementations for AML, KYC and National Bank regulationsAdministering relation to Consumer Protection and National Bank

Bucharest, Romania

Coordinating legislative implementations for entering National Bank Special RegistryTransformation and digitalisation projects: client video identification –(un)assisted, electronic signature, range of repayment channels, brokers

Romania

Scaling the business for internal clients an SQL databases import criteriaDeveloping new ranges of products and testing projectsMigration to Mediatel calling system in Sales teamCoordinating development of ERP functionalities – new, improvements, effectiveness

Romania

Starting a new business line in Romania – unsecured consumer lending for individuals Managing the business plan, budget, deliverables, performance, quality, reporting and trainingLead planning and implementation of externally provided ERP software suiteHiring teams in areas: Sales, Risk, Product/Process Managers, externalised collaborations: IT, HR, Legal, Marketing, Collection, Admin.Developing procedures, process maps and lending flow

Bucharest, Romania

Responsibilities:Manager of company projects, the team members and the working groupsManaging the project scope, plan, deliverables, issues, progress, performance, quality, reporting and related trainingManaging the project timeline, resource allocation, budget and qualityResponsible for Business Process Management and Change ManagementLead planning and implementation of IT projectsDeveloping and administering Business Requirements for Development teamTesting with Development and Quality Assurance teamsAdministration of methodology - all procedures and documentationSupport for ERP software system modulesAdministration of multi-language translations in the company's systemMonitoring and reporting to CEOAchievements:Development of an efficient Project Management office in the Romanian branchStrong key contact for Romanian branch, in relation to all projectsComplete and efficient project flow between international branchesProjects:* developed the 3G Tablets channel for Field Agents* developed the web platform for Sales Agents* restructured main credit products* integrated the mortgage credit product* implemented credit granting 3 step automation control module* developed the client website platform* integrated the automated Credit Bureau client report

Lodz, Lodzkie District, Poland

Responsibilities:Development of a new financial institution in Poland, responsible for Operations and ITCompany registration, office renting, setting up structureRecruitment, hiring and sales + sales and technical training of all personnelAdaptation and migration of databases and company ERP systemIT purchases, acquiring services, sealing contracts with providersSetting up network, security systems and IT infrastructure in sales officesDeveloping all documentation, internal procedures, quality standards and regulationsResponsible for creating and administering Credit and Call Centre departments and employees Responsible for sales and collection results of the sales team in one of the regional offices – team of 15Developing and administration for connection to Credit Bureau Poland (KRD)Developing quality standard procedure and personal data protection regulationGenerating daily, weekly and monthly reports for company Management, external accountants and third partiesAchievements:Started and developed a company from the ground up, alongside my manager - new offices, equipment, services and human resources – and transferred the company's business practices to a new people and subsequently, new mentality.Introduced the connection to Polish Credit Bureau Database in company ERP within 2 months of operational start.

Bucharest, Romania

Responsibilities: Manager of Credit, Call Center and IT DepartmentsIntroduced efficient processes and developed the departmentsStarted with 4 team members - became coordinator of a combined team of 15 (4 Credit, 9 Call Center and 2 IT)Recruitment, training and administration of all team membersDevelopment of job descriptions, job ads, remuneration schemes and work schemes for all team membersIT-bound activity: installation, maintenance and supervision of connections, equipment and processes in all sales officesCredit-bound activity: supervised Credit Inspector activities (review, analysis, approval, decision-making, processes quality)Support, override, coordination and quality assuranceDevelopment of Lending Procedure for NBRCall Center-bound activity: coordinated Incoming, Sales and Debt Collection divisionsSupport, quality assurance, script development and customer careAchievements:Successful and efficient division of 3 independent departments, in my subordinationProjects:* development of VoIP/VPBX system (call administration, recordings)* setup and administration of connection to Credit Bureau Romania database* organization, training and implementation of Credit Bureau access* introduction of MPLS within company network infrastructure* introduction of bi-monthly credit product* integrated marketing campaigns in the company ERP

Bucharest, Romania

Responsibilities: Databases administration, Support, Networking, ProgrammingSetting up information and communication infrastructure (databases, servers, networking, telephony)Local desktop and networking support, AD administrator Windows ServerNetwork, website and company ERP administratorInformation flow and data cycle qualityIT equipment planner and administratorAchievements:Automated and introduced efficiency within 3 months in IT support, equipment administration and network uptime.Transferred company servers from BG to RO DataCenter

Bucharest, Romania

Responsibilities: Database administration, quality content, maintenance, and editor of www.aimee.ro

Romania

Hands-on approach with Honeywell and Yokogawa automation equipmentResponsibilities: IT equipment, inventory, network administration

Master Of Business Administration (Mba), Business Administration In Industry

Bachelor'S Degree, Computer Science