Alexa Firstbrook Email & Phone Number

Los Angeles, Ca, Us

Simi Valley, California, United States

• Authored and implemented digital training materials for 20+ technology platforms, resulting in a 30% increase in employee engagement and proficiency.• Analyzed comparative data for targeted mastery using pivots, Power BI, and Excel according to department goals and advancement plans, leading to a 25% improvement in employee performance. • Cultivated relationships with 10+ stakeholders and subject matter experts to ensure optimal design and delivery of curriculum based on the course material and target audience. • Developed resources and assessment tools that identified employee strengths and areas for development, resulting in a 20% improvement in team effectiveness. • Analyzed employee performance data and success statistics to identify areas for improvement and optimize team performance, resulting in a 15% increase in overall team productivity. • Counseled a caseload of 190 stakeholders, ensuring confidentiality and compliance with legal requirements and company policies.• Submitted quarterly compliance reports and relevant documents on time with 100% accuracy.

Los Angeles, California, United States

• Designed and implemented advancement programs that align with company and department goals and meet needs of 500+ diverse learners, resulting in a 35% increase in learner satisfaction and retention.• Facilitated 12+ engaging and interactive professional development programs on digital collaboration tools, integration processes, and team-centered comparative analysis, resulting in a 40% increase in employee engagement and proficiency.• Managed curriculum technology for 10+ online learning courses for learning participants and employees, resulting in a 25% increase in course completion rates. • Collaborated with 15+ colleagues, partners, and stakeholders to support participant success and contribute to company or departmental initiatives.• Evaluated participant progress using pivot tables, v-lookups, and queries, resulting in a 20% improvement in participant performance. • Presented statistical findings using data visualization in written reports and visual presentations, resulting in a 25% increase in audience engagement and comprehension.

Oakdale, California, United States

• Orchestrated 20+ compelling technology presentations and professional development workshops that aligned with company principles, driving department and team goals forward. Contributed to a 50% increase in employee satisfaction and engagement.• Assessed growth measurements using digital assessments, surveys, and data collection methods. Delivered constructive feedback to employees and stakeholder participants, which resulted in a 30% improvement in participant performance.• Conducted onboarding for 50+ new-hires by delivering customized digital training courses and in-person seminars. • Mentored 10+ new-hires during the first year of work, supporting performance review analysis, improvement plan development, and professional growth guidance.• Managed budgeting and expenses for purchasing equipment, catering, and facility fees. Contributed to a 10% reduction in expenses.• Coordinated out-of-town professional development and team building experiences for 30+ employees.

San Luis Obispo, California, United States

• Delivered English and Mathematics courses and one-on-one support to 200+ students, resulting in a 90% pass rate.• Strengthened curriculum for 10+ English as a Second Language (ESL) courses, including selecting appropriate instructional materials, creating assessments, and aligning course content with program learning outcomes and language proficiency standards.• Advised and mentored 50+ students on academic and career-related matters, guiding course selection, program requirements, transfer opportunities, and career pathways.

Master Of Arts - Ma, Education, Concentration In Counseling

Thesis: Dismantling Punitive Discipline in Schools

Bachelor Of Arts - Ba, English Language And Literature/Letters

Activities and Societies: English Club PresidentMinor in Linguistics