Review changes made to customers accounts by bank personnel  Answer customers’ queries and concerns Answered telephone and electronic inquiries and forwarded telephone calls and messages to appropriate person

▪ Greet customers and determined their needs and wants▪ Discussed type, quality and number of merchandise required for purchase▪ Recommended merchandise based on individual requirements▪ Advised customers on utilization and care of merchandise▪ Provided advice to clients regarding particular products or services▪ Explained the use and advantage of merchandise to customers▪ Answered customers’ queries and concerns▪ Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates▪ Prepared sales contracts and accepted payment through cash, check, gift card and credit card▪ Assisted in display of merchandise▪ Maintained sales records for inventory control