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Alexa Oropesa is listed as Customer Experience Specialist, Problem Solver, Intentional and Effective, Remote Work Wiz! at Samaritans, Inc., a company with 57 employees, based in Winter Park, Florida, United States. AeroLeads shows a matched LinkedIn profile for Alexa Oropesa.
Alexa Oropesa previously worked as Helpline Coordinator at Samaritans, Inc. and Customer Service Manager at Santa Inc. Alexa Oropesa holds Associate'S Degree from Valencia College.
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Providing a compassionate and consistent customer experience and acting as a liaison is in my nature. I lead with emotional intelligence and gusto and help to facilitate sustainable solutions.Kindness, empathy, concern, discernment, organization, a disciplined work ethic, and a positive attitude are what I've taken with me throughout my 10+ years in the customer support and operations industry.
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Provide emotional support to NSPL callers through Samaritans' model of Befriending to assist the organization in fulfilling their mission of serving those who are isolated, alone and suicidal through compassionate and non-judgmental listening.
Remote
Spearheaded operations, and managed the Customer Care team.Implemented policies and strategies to improve productivity and efficiency.Formulated strategic and operational objectives.Managed support tickets from initiation to completion, ensuring prompt and effective resolution of customer issues.
Advised patients on suitable products based on needs and budget.Managed ticketing systems, inbound calls, and chat support.Reported key performance indicators.
Used analytics tools required to support Sales and Sales Operations.Built and upheld a strong relationship with guests and customers. Resolved customer complaints and issues, if any, before closing the sale.Generated revenue by selling and upselling services while developing a client base.Utilized negotiation and influencing abilities by offering customers.
Other employees you can reach at samaritanshope.org. View company contacts for 57 employees →
Patricia Caswell
Colleague at Samaritans, Inc.
Salford, England, United Kingdom, United Kingdom
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MP
Mareasa Parrish
Colleague at Samaritans, Inc.
Greater Minneapolis-St. Paul Area, United States, United States
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KR
Kimberly Ricketts
Colleague at Samaritans, Inc.
Greater Orlando, United States
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PS
Paige Schulz
Colleague at Samaritans, Inc.
Greater Boston, United States
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LM
Liam Mcgourty
Colleague at Samaritans, Inc.
Milton, Massachusetts, United States, United States
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SK
Steve Kovacic
Colleague at Samaritans, Inc.
Edmonton, Alberta, Canada, Canada
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RA
Rebecca Allen
Colleague at Samaritans, Inc.
Boston, Massachusetts, United States, United States
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SO
Sissi O.
Colleague at Samaritans, Inc.
Natick, Massachusetts, United States, United States
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CB
Charlotte Boyd
Colleague at Samaritans, Inc.
Greater Boston, United States
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FM
Findley Montgomery
Colleague at Samaritans, Inc.
Greater Boston, United States
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Quick answers generated from the profile data available on this page.
Alexa Oropesa works for Samaritans, Inc..
Alexa Oropesa is listed as Customer Experience Specialist, Problem Solver, Intentional and Effective, Remote Work Wiz! at Samaritans, Inc..
Alexa Oropesa is based in Winter Park, Florida, United States while working with Samaritans, Inc..
Alexa Oropesa has worked for Samaritans, Inc., Santa Inc, Surterra Wellness, and Hilton Grand Vacations.
Alexa Oropesa's colleagues at Samaritans, Inc. include Patricia Caswell, Mareasa Parrish, Kimberly Ricketts, Paige Schulz, and Liam Mcgourty.
You can use AeroLeads to view verified contact signals for Alexa Oropesa at Samaritans, Inc., including work email, phone, and LinkedIn data when available.
Alexa Oropesa holds Associate'S Degree from Valencia College.
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