Alexander Adame Email & Phone Number

Bethlehem, Pennsylvania

• Identified all credits and refunded appropriate payers and patients
• Operated computers by inputting, accessing and outputting information
• Reviewed payer balancing reports/managed identified accounts
• Maintained logs to reflect payments, patient responsibilities and contractual adjustments per remit

Bethlehem, Pennsylvania

• Responded to telephone and/or written inquiries from employees, managers and vendors via telephone, email and fax using predefined scripts
• Executed call center responses, provided a high standard of customer service and satisfaction
• Demonstrated the ability to work with confidential data and ensured compliance with confidential data at all times
• Input and processed data
• Gained a working knowledge of basic information technology, customer service skills and data based systems
• Proved organizational and project management skills, including attention to detail and a demonstrated ability to manage multiple projects and tasks

Reading, Pennsylvania

• Processed sales/returns
• Operated registers/credit card machines
• Knowledge of current store promotions and return policies
• Assisted customers in the selection, demonstration, preparation and loading of merchandise
• Responded to customer inquiries/answering phones
• Identified and resolved customer issues

Visual Arts

Completed coursework towards BFA

High School Diploma, General Studies