Alexander Brown Email & Phone Number

United States

Attleboro, Massachusetts, United States

- Developed system to better manage referrals and authorizations.- Increased appointment attendance from patients from 70% to 90% - Increased revenue due to fewer uncovered/unauthorized appointments. - Opened communication with patients for education on insurance plans.- Received more payments from patients due to understanding of financial responsibility prior to appointments.- Leader and advisor of clinical staff regarding HIPPA compliance, documenting, and coding within… Show more - Developed system to better manage referrals and authorizations.- Increased appointment attendance from patients from 70% to 90% - Increased revenue due to fewer uncovered/unauthorized appointments. - Opened communication with patients for education on insurance plans.- Received more payments from patients due to understanding of financial responsibility prior to appointments.- Leader and advisor of clinical staff regarding HIPPA compliance, documenting, and coding within contract guidelines.- Developed new software and tools for the therapists to help streamline their billing and increase reimbursement. - Networked with local colleges to bring students in for hands on clinical education.- Managed contracts; including renewing, tracking, and monitoring for opportunities to negotiate new fee schedules.- During COVID19 crisis: developed and piloted virtual therapy program and transitioned practice to off-site treatments.- Led reopening with new equipment and proper PPE.- Implemented procedures to continue operations with necessary precautions and preparations for infection possibilities. - Restructured business and management for a operation that more effectively met their goals of growth with a new business plan Show less

Auburn, Massachusetts, United States

- Reviewed facility accounts of 3 buildings (450 beds total) to reduce write offs and increase revenue.- Reduced facility debts and recouped years of bad debt through appeals and received interest payments through negotiations. ($1.2 mil over 4 years)- Trained staff at poorly performing buildings in the region to apply best practices and re-educate on CMS guidelines.- Implemented stricter contract regulations and new systems for outpatient rehab insurance verification and… Show more - Reviewed facility accounts of 3 buildings (450 beds total) to reduce write offs and increase revenue.- Reduced facility debts and recouped years of bad debt through appeals and received interest payments through negotiations. ($1.2 mil over 4 years)- Trained staff at poorly performing buildings in the region to apply best practices and re-educate on CMS guidelines.- Implemented stricter contract regulations and new systems for outpatient rehab insurance verification and authorization. - Developed procedures which transformed part B payers into an alternate source of revenue during low census periods.- Created new procedures for case management and improved patient welfare with medically necessary stays.- Reduced the 30-day return readmission rate from hospitals for SNF patients.- Worked cooperatively with local insurance plans to foster professional relationships helping to create better patient outcomes, leading to an increase in insurance referrals and census. Show less

Bachelor'S Degree, Medicine, 3.9

Medical Biology, 3.9