Alexander Bunte Email & Phone Number

-Designed and implemented lease tracking documents to streamline the entire leasing process, saving the team approximately 1 hour per day.-Managed leasing activities for a 186-unit property, handling 5–10 inquiries daily and 1–3 applications weekly with accuracy and efficiency by using the new tracking system.-Coordinated with future residents to collect and verify the needed documentation, ensuring compliance with property qualification standards.-Facilitate meetings with the management team outlining resident conflicts and introduce fair solutions like rent concessions to minimize the legal liability of the property.-Process and track all leasing for the entire property utilizing software like Office Suite, Onsite, and TenantTech to ensure a smooth move in process for the new residents.

Rancho Santa Margarita, California, United States

-Achieved year-over-year growth in B2C sales, with a 70% increase in leases for 2022 and 60% in 2023.-Maintain up-to-date knowledge of sister properties across a 1,200 unit portfolio of apartments and townhomes.-Proactively engage and follow up with leads from marketing channels using the 3x3x3 method.-Deliver exceptional customer service by clearly explaining policies, addressing accounting and non- compliance issues, and maintain professionalism in all interactions.-Conduct file audits to ensure accounting and documentation are ready to be sent for review from management.

-Increased warehouse storage capacity by 32% by utilizing future order data to reorganize the space for greater efficiency and team accessibility.-Perform bi-weekly warehouse inventory checks to ensure accurate tracking in Shipstation and proper fulfillment of customers orders.-Cross reference Shipstation records with management data in WooCommerce during weekly team meetings.-Provide new employees with training on warehouse policies and procedures, including verbal instruction and hands-on guidance on the warehouse floor.

-Give formal and informal presentations to business owners on TSYS products and services.-Review clients monthly financial transactions to provide a cost saving analysis report on a quarterly and annual basis.-Collaborate with clients and management to investigate disputes and fraudulent transactions while ensuring compliance with regulatory standards.-Conduct training seminars with clients and business owners on how to utilize TSYS cloud based systems.

-Collaborate with all departments to assist in the smooth execution of internal church events, including Christmas at the Shores, Vacation Bible School and Veterans of Foreign Wars.-Serve as the primary point of contact for private events, such as weddings, funerals, and youth camps.-Train new employees with a “lead by example” approach, encouraging a team work environment to uphold our high maintenance standards.-Oversee the cleanliness of the entire three building campus, directing volunteers as needed to maintain proper upkeep.

-Work directly with a diverse clientele, ensuring their needs are met by providing safe, well maintained equipment.-Provide support to the Rental Team, addressing technical, digital or customer service issues as they arise.-Maintain board knowledge of departmental practices and procedures to be readily available for assistance.-Lead training meetings for new staff, focusing on accurate and safe procedures.-Balance the cash drawer at the seven registers and submit for review by management.