Alexander Nguyen
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Alexander Nguyen Email & Phone Number

Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support at OTIP (Ontario Teachers Insurance Plan)
Location: Waterloo, Ontario, Canada 6 work roles 1 school
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Role
Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support
Location
Waterloo, Ontario, Canada
Company size

Who is Alexander Nguyen? Overview

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Quick answer

Alexander Nguyen is listed as Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support at OTIP (Ontario Teachers Insurance Plan), a with 476 employees, based in Waterloo, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Alexander Nguyen.

Alexander Nguyen previously worked as Benefits Service Representative at Otip (Ontario Teachers Insurance Plan) and Service Desk Specialist at Agfa Healthcare. Alexander Nguyen holds Computer Programmer Analyst, Computer Programming/Programmer, General from Conestoga College.

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OTIP (Ontario Teachers Insurance Plan)

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Profile bio

About Alexander Nguyen

Alexander Nguyen is a Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support at OTIP (Ontario Teachers Insurance Plan). He is proficient in English.

Current workplace

Alexander Nguyen's current company

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OTIP (Ontario Teachers Insurance Plan)
Otip (Ontario Teachers Insurance Plan)
Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support
waterloo, ontario, canada
Website
Employees
476
AeroLeads page
6 roles

Alexander Nguyen work experience

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Service Desk Specialist

Waterloo, Canada

• Delivered first line product support through knowledge and technical inquiry• Interacted with Support Team members and stakeholders to provide first call resolution• Ensured proper escalation and case handling according to company’s guidelines• Handled high call volume for customers needing assistance with issues and requests

Aug 2017 - Nov 2019

Line Worker

Kitchener, Canada Area

• Assembled electronic components and complex wire harnesses according to blueprints• Assisted and trained other team members in working with complicated components and tasks• Ensured individual work requirements and project progress are satisfied

May 2016 - Dec 2016

Ican Assistant

Kitchener, Canada Area

• Assisted Accessibility Services students with adaptive technologies• Tested new technologies and equipment to implement within the adaptive technology access lab

May 2015 - Apr 2016

Seasonal Sales Associate

Kitchener, Canada Area

• Frequently lifted and moved objects weighing at least 25 lbs. and up to 50 lbs.• Trained to operate an internal combustion forklift outdoors• Ensured all work was carried out in a safe manner

Mar 2015 - Jun 2015

It Hardware Technician

Kitchener, Canada Area

• Performed daily set up, maintenance and repair of computer equipment in an educational setting• Ensured computer labs and networks are fully functional at all times

Apr 2014 - Aug 2014
Team & coworkers

Colleagues at OTIP (Ontario Teachers Insurance Plan)

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1 education record

Alexander Nguyen education

FAQ

Frequently asked questions about Alexander Nguyen

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What company does Alexander Nguyen work for?

Alexander Nguyen works for OTIP (Ontario Teachers Insurance Plan).

What is Alexander Nguyen's role at OTIP (Ontario Teachers Insurance Plan)?

Alexander Nguyen is listed as Customer Service Excellence | Remote Technical Support and Troubleshooting │ Software and Hardware Support at OTIP (Ontario Teachers Insurance Plan).

Where is Alexander Nguyen based?

Alexander Nguyen is based in Waterloo, Ontario, Canada while working with OTIP (Ontario Teachers Insurance Plan).

What companies has Alexander Nguyen worked for?

Alexander Nguyen has worked for Otip (Ontario Teachers Insurance Plan), Agfa Healthcare, Erwin Hymer Group, Conestoga College, and Walmart.

Who are Alexander Nguyen's colleagues at OTIP (Ontario Teachers Insurance Plan)?

Alexander Nguyen's colleagues at OTIP (Ontario Teachers Insurance Plan) include Thomas Fisher, Natalie Cooper, Sue Mantz, Linda Kraemer, and Jackson Wells.

How can I contact Alexander Nguyen?

You can use AeroLeads to view verified contact signals for Alexander Nguyen at OTIP (Ontario Teachers Insurance Plan), including work email, phone, and LinkedIn data when available.

What schools did Alexander Nguyen attend?

Alexander Nguyen holds Computer Programmer Analyst, Computer Programming/Programmer, General from Conestoga College.

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