Alexander E. Email & Phone Number

Denver, Co, Us

Brooklyn, New York, United States

- Coordinated large scale team efforts between various departments to transition data tonewer, more robust SaaS and CRM platforms.- Worked with multiple departments to obtain, validate, and update vendor datasets forstandardization of EDI usage.- Collected and analyzed data on profitability of SKUs within product lines, providingdetailed insights and reports to senior management

Brooklyn, New York, United States

- Communicated and negotiated with multiple vendors to allocate goods based oninventory needs to ensure consistent sales, as well as negotiating volume basedrebates and other beneficial terms.- Analyzed and reviewed data of past sales to generate annual and quarterly projectionsfor senior management to accurately predict cash flow for vendor purchases inupcoming seasons.- Worked with multiple teams in product development complement existing lines toimprove customer experience across department under strict deadlines.

Brooklyn, New York, United States

- Worked with vendors and 3PL providers to reduce costs and provide seniormanagement with accurate forecasts and other reporting.- Implemented new processes and revamped existing logistics processes to streamlinebusiness operations and manage growth sustainably.- Researched applicable tariff and duty rates for vendors, and oversaw timely andaccurate US Customs filings and related import and export documentation

Brooklyn, New York, United States

- Managed Customer Service department, overseeing and critiquing all outgoingcustomer responses and coordinating efforts for new product launches, evaluating andproviding feedback to agents.- Managed listings for over 100 products for large scale ecommerce platforms such asAmazon, eBay, Walmart, and others.- Performed detailed analyses on sales, return, and customer satisfaction data afterproduct launches, and discussed courses of action with senior management

Brooklyn, New York, United States

- Interviewed and corresponded with claimants, witnesses, police,physicians and other relevant parties to determine claim settlement.- Partnered with Appraisers and repair shops to monitor vehicle repairs, communicatingupdates to Customers and mediating disputes.- Reviewed medical treatment records, police reports, medical bills, and physicalproperty damage to assess extent of liability

Brooklyn, New York, United States

- Confer with Customers by telephone or in person to provide information about differentinsurance coverages, legal requirements, and policy changes.- Calculate premiums, physical damage symbols, and weighed other underwriting factorsto determine costs for customers.- Aided Supervisors in listening to colleagues' phone calls to provide coaching andfeedback, setting and achieving goals of 100 CPD for team members.- Applied Endorsements to Customer's policies within purview of applicable InsuranceLaw, assessed changes in underwriting risk and made appropriate referrals

Bachelor Of Science - Bs, Data Science

Bachelor Of Arts - Ba, Bible/Biblical Studies

Activities and Societies: Arete Greek Society Cross-Country Tunnel Singing Group