As an Air Transportation Specialist at the US Air Force, I have 5 years of experience in supporting the movement of personnel and cargo by operating various equipment and systems. I have a psychology degree from the University of Maryland Global Campus, which helps me enhance communication and teamwork among my colleagues and customers. I am also proficient in IT management, systems analysis, and oral communication, with over 15 years of IT experience in different sectors.Previously, I was a Desktop Support Specialist at Cass Regional Medical Center, where I provided technical assistance and troubleshooting for the staff and patients. I solved complex problems, delivered excellent customer service, collaborated with other IT professionals, and adapted to changing needs and demands. I am passionate about learning new technologies and applying them to improve efficiency and security. My goal is to leverage my IT and military expertise to contribute to the mission and vision of the organization.