Alexander Hoffman Email & Phone Number

Paris, Île-De-France, France

➙ Legacy Modernization: Develop roadmaps to phase out legacy systems and migrate to modern, cloud-based platforms in a secure and low-risk manner.➙ Customer Engagement and Experience: Elevate the customer experience through digital solutions like self-service portals, mobile apps, usage analytics dashboards, and personalized communication channels.➙ New Business Models and Revenue Streams: Identifying and implementing innovative utility services, distributed energy solutions, data monetization models, and more to diversify revenue. Requires both technology enablement and business model transformation.➙ Platform Scalability: Architect and optimize platform infrastructure to support increased transaction volumes and data points as client base and use cases expand over time.

Paris, Île-De-France, France

➙ Product Development and Innovation: Drive continuous improvement of triPica's cloud-native ERP platform for utilities, ensuring it incorporates the latest technology.➙ Customer Success Management: Build trusted advisor relationships with clients to ensure seamless onboarding, maximum utilization of platform capabilities, and achievement of desired business outcomes.➙ Client-Centric Solution Design: Understand unique client challenges and tailor product offerings to be maximally effective in their environment, whether they are just starting their digital transformation or migrating from legacy systems.➙ Technical Expertise and Support: Provide in-depth technical knowledge and support to both clients and internal teams, ensuring successful platform implementation and utilization.