Alexander Bruce Email & Phone Number

Seattle, Washington, United States

- Leadership & Policy Oversight: Directed a team of 8 in MBA's Catalog and Content Policy division, ensuring seamless asset conversion, inventory management, and IP compliance.- Talent Growth & Global Expansion: Elevated team performance, promoting engineers, managing under performers, and driving MBA's international expansion across major European and Asian markets.- Operational Efficiency: Overhauled trouble ticket system, boosting daily product submissions by 2000% and reducing high-severity tickets by 50% in a year.- Strategic Collaboration & Innovation: Influenced evaluation criteria for tech teams, crafted catalog roadmap, and partnered with data science to integrate machine learning for content policy enforcement and future enhancements.

Seattle, Washington, United States

- Vendor Engagement & Solutions Development: Pioneered vendor engagement, conducting 30+ interviews with key clients (including Tier1, e.g., Procter & Gamble), uncovering pain points related to Amazon purchase orders. Engineered impactful solutions to enhance vendor experience.- Strategic Roadmap Realignment: Collaborated with Engineering Director to restructure team roadmap based on executive summary of vendor interviews, aligning development efforts with customer requirements.- Team Growth & Performance Management: Expanded team size from two to six engineers, successfully promoted two team members, and effectively addressed underperformance by managing out two engineers.- Technical Innovation & Efficiency: Spearheaded the migration to the vendor central and seller central merge system, rebuilding a purchase order management app. Achieved a remarkable improvement in performance, reducing the ClickToContentInteractive metric from 5900ms to 600ms at p99 level.

Seattle, Washington, United States

- Global Expansion & Financial Innovation: Executed a pivotal accounting initiative, enabling bit sales across Europe and facilitating direct deposit purchases for games and bits, enhancing financial accessibility.- Event-driven System Development: Spearheaded the creation of an event listening system, seamlessly subscribing to purchase events and autonomously assigning emote rewards to designated Twitch accounts, streamlining user experience.- Strategic Design & Implementation: Orchestrated the successful design, architecture, and development of the Twitch merch store on Twitch.com. Established a powerful partnership with Amazon.com, enabling a collaborative storefront launch.- Twitch Commerce Advancement: Member of the dynamic Fuel Team, contributing to the construction of essential software to facilitate bit sales, game transactions, and reward distribution, actively contributing to the evolution of Twitch's commerce capabilities.

Seattle, Washington, United States

- Data Processing Innovation: Employed Elastic Map Reduce to process and store system audit data, enabling clients to extract valuable business metrics and reports, enhancing inventory management accuracy.- Data Integrity & Performance Enhancement: Crafted investigative tools for data integrity assessment, drawing comprehensive system-level performance insights from extensive datasets, optimizing operational efficiency.- Automated Ordering Advancement: Spearheaded the global launch of a transformative system feature, enhancing automated ordering adoption and significantly reducing manual intervention, streamlining inventory management.- Resilience & Recovery Architecture: Created a robust front-end and back-end structure for seamless ad hoc ordering during system failures, ensuring swift recovery and uninterrupted operations.

Bachelor Of Science (Bs), Computer Science

Bachelor'S Degree, Chemistry