Alexander Lee Email & Phone Number

London, England, United Kingdom

• Assisted with a range of administrative tasks, including answering incoming phone calls, responding to customer inquiries, and managing office files and records.• Demonstrated proactive customer service skills by anticipating and addressing the needs of both management and customers, resulting in a positive user experience for all stakeholders.• Maintained office equipment by performing preventive maintenance and troubleshooting simple failures to ensure optimal performance, and coordinating repairs as needed.• Improved the office environment through decluttering and organizing efforts, resulting in a 50% increase in work performance and improved mental health well-being for all users.

London, United Kingdom

•Worked closely with the marketing team to create successful email campaigns from concept to execution, utilising problem-solving skills to troubleshoot and repair problematic campaigns to ensure a positive user experience.•Utilised data analysis skills to provide data-driven recommendations to the marketing team on the most effective ways to segment and target audiences. I also optimised campaign content and design.•Applied problem-solving skills to identify and fix issues with campaigns, ensuring compliance with GDPR regulations, and provide a positive user experience for all stakeholders.

New York

• Led the development of successful sponsored email campaigns by collaborating with ad operations, account strategists, and editorial teams.• Improved user experiences on articles pages through multiple medical websites by maintaining and hotfixing content using HTML.• Created visually appealing and effective assets for campaigns using Adobe Photoshop, and ensured easy access to campaigns for all relevant stakeholders.• Distributed campaigns to targeted audiences using email marketing systems Silverpop and Maropost.

New York

• Extracted and formatted data from the Omniture database for company-wide use on a daily basis.• Assisted co-workers with data queries and provided support as needed.

New York