As Quality Assurance Officer and Management Representative, I implement, maintain and improve the organisation's ISO 13485 accredited Quality Management System and provide ISO 13485 and ISO 9001 QA support services to various client organisations.My responsibilities as Management Representative for Patient Guard's internal Quality Management System include:ensuring continual compliance with ISO 13485:2016, scheduling, preparing and chairing Management Review Meetingsidentification, investigation and disposition of Non-conformancesplanning, reviewing, validating and checking for the effectiveness of corrective and preventative actions,programming our internal audit schedule and facilitating internal audits,liaising with external audit certification bodies and facilitating external audits,delivering internal training on Quality Management System processes and ensuring the effectiveness of training,promotion of Quality Management System awareness throughout the company,maintaining correct document and record change control.As a Quality Assurance Officer, I provide client services covering ISO 13485:2016 and ISO 9001:2015 conformance, including:project management and implementation of new Quality Management Systems conforming to relevant ISO requirements,adapting, maintaining and improving existing Quality Management Systems,performing as a delegate for a client organisation's Management Representative,GAP analysis and internal audit of client Quality Management Systems, acting as audit programmer for a client's internal audit schedule, as well as reviewing audits and actioning audit findings,providing consultation and direct hands-on support with correcting non-conformances and implementing corrective and preventative actions,assisting with client Certification/Notified Body audits.

Work as part of an extended team providing technical support for physiology and biology classes.Provide efficient and high quality laboratory orientation, and demonstrations in use of technical laboratory equipment and safe working practices, to both students and staff members.Regularly conduct, document and update the risk assessments for my work environment and write risk assessments for new activities and events.Successfully adapted and developed laboratory safety check lists.Routinely carry out inspections in a range of health and safety criteria, such as safe storage of hazardous chemicals and waste, and good working condition of laboratory equipment and furnishings, toensure laboratories meet safety standards.Create timetables to plan out semester workloads.Extensive experience of writing, testing and refining standard operating procedures for laboratory equipment and experiments.Highly competent in working with a wide range of equipment, including cleaning, maintenance and troubleshooting.Provide guidance in everyday work activities, ensuring team members have the support needed to provide an excellent technical service and maintain high standards.Regular and confident user of Microsoft office applications.

Worked independently, setting my own work timetable, managing and meeting my own commitments and responsibilities.Point of contact for all science staff and students across multiple disciplines for safe removal of hazardous and clinical waste and provision of relevant training, advise and equipment.Responsibilities included fitting replacement gas cylinders, auditing and maintaining the safety of gas regulators, accepting, organising and notifying recipients of deliveries and ordering, organising andmaintaining a stock of gases and common laboratory consumables.Competently used IT systems to order, organise and log the arrival of laboratory consumables as well as troubleshooting electronic lab equipment and associated software.Digitised existing paper based filing system into excel bases databases.

Worked both day and night shifts on hotel reception, welcoming and assisting guests with any requirements.Used bespoke computer software to handle guest bookings, payments and room allocations.

Worked with multiple high school and sixth form classes working independently and taking requests directly from teaching staff.Demonstrated laboratory equipment and safe working practices to students and staff.Maintained, ordered and organised a stock of chemicals and equipment.

Leadership and supervision of team members to maintain high quality bar standards to ensure efficient business and customer service.Responsible for financial admin at close of shift and banking business earnings weekly.Stock auditing and ordering consumables.

Liaised with local NHS department heads to determine staffing shortages.Communicated with bank workers and allocated them to vacant shifts.Logged and collated data on all bank staff and shifts to maintain a database.Used a range of IT software to allocate bank staff, manage time sheets and mileage claim forms.

Worked in pandemic flu antiviral distribution centre in reception and consultation rooms, providing administrative and treatment duties.Dealt directly with the public, distributing antivirals safely and effectively, providing information and instructions on use and responding to questions and complaints on a one to one or group basis.

Participated in varied administrative duties and assisted different departments across the organisation.Undertook data processing, database creation and management, filing, photocopying, post duties, binding and laminating.

Developed data input and sample processing skills, working across hospital departments (e.g. Developed clinical skills such as the safe handling of samples and specimens; increased my understanding of health and safetyhaematology and biochemistry).Carried out labelling, aliquoting and centrifuging biological samples for biochemistry. Provided administrative skills, such as receipt, date stamping and sorting of specimens.

Developed general skills required in retail work, including use of tills, stock replenishment, stocktaking and an extensive experience in customer care.Enhanced my time keeping and problem solving abilities.Developed team-working skills. Undertook pharmacy assistant training, providing increased responsibility and insight into treatment of common diseases and ailments, customer confidentiality and improving my communication and interpersonal skills.Promoted to the position of Supervisor in recognition of my effort and personal development.Trained new staff and had duty management responsibility.