Alexander Link Email & Phone Number

Charles Town, West Virginia, United States

*Hired, trained, and coached a staff of 15 employees on guest service skills, sales theories and techniques, food and beverage knowledge and trends, and safe food handling practices.* Improved business efficiencies by closely monitoring labor levels, food and beverage costs, and other expenses on a daily, weekly, monthly and yearly basis.* Formed and exceeded monthly and yearly budgets and provided necessary variance explanations to the financial department every month.* Created and managed an award-winning wine and beverage program featuring a selection of over 500 wine labels earning multiple two glass awards from wine spectator.* Designed food and beverage menu, drink and dish composition and plating, and responsible for wine purchases and the monitoring of sales trends on all items.* Developed and launched a rebranding of the Final Cut Steakhouse with focus on modern industry concepts and a brunch program designed to drive down food costs and net more revenue. * Improved employee engagement scores year over year earning the highest scores in the company in 2019 of 100 percent while maintaining an employee turnover rate less than 10 percent.

Charles Town, West Virginia, United States

* Provided guests with the best dining experience possible by recommending and serving drinks, food, and wine, and preparing the table accordingly for each course of the meal.* Maintained a clean as new facility and work area including polishing stemware, silverware, plates, tables, and chairs before each shift and after each table leaves.* Inventoried of the wine cellar and conducting monthly audits to ensure accuracy. * Maintained a bank and related paperwork and turned it in to a daily audit.

Charles Town, West Virginia, United States

* Germinated fruit, vegetable, and flowering plants from seed.* Prepared soil with nutrients, planted and maintained gardens with controlled and timed watering and nutrient additives.* Trained seasonal team members on proper garden and plant care, seed germinating, and harvesting techniques.* Responsible for keeping inventory fully stocked throughout hours of operation of business using FIFO method.* Made sales, operated cash draw and square throughout hours of operation.

Charles Town, West Virginia, United States

* Guided clients through sales of residential properties, representing both buyers and sellers in real estate transactions.* Developed relationships with clients and customers by addressing individual needs of each one.* Anticipated market trends, property values, and real estate practices to best assist clients and customers.* Negotiated final price of sale and drafted sales contract.

* Worked with management and vendors to establish a social media presence and create a following of customers and residents.* Created a company Facebook page and grew it to over 2,000 followers in three months.* Conducted interviews with the vendors and took photos of the products in order to market their product through weekly posts.

Bachelor Of Business Administration (Bba), Entrepreneurial And Small Business Operations, 3.0 Gpa

Master Of Business Administration - Mba, Public Management, 3.8 Gpa