My primary focus in the role of International Recruitment Manager is the onboarding and development of referral (agent) partnerships to provide them with the tools to successfully convert their clients into our employability programs. With the aim of increasing the number of student recruitment levels through the creation of marketing strategies (both physical and digital). - Account management and onboarding of over 100+ referral partners. Implementation of marketing and recruitment strategies to see higher engagement from markets- Representation at international student recruitment fairs. Engaging with multiple different nationalities and discussing higher education opportunities.- Representation at international student recruitment fairs across the EMEA and Americas regions. Advising international students of their opportunities and assisting them in the process. To this date, have advised over 1000+ students from 50 different countries.- Develop training sessions for education consolers so that they can better advise international students. Adapting content techniques for different cultures and demographics.- Engagement with all levels of stakeholders with both referral partners and universities. - Conducted customer success and commercial discovery calls with current partners to level up their recruitment activities and see revenue generated for all parties.

As the Enrollment Manager, my main responsibilities include handling B2C student inquiries and addressing any questions they may have about our programs. I conduct admissions calls tailored to the UK/USA education market, assessing the student's suitability for the program, discussing their goals and aspirations, and addressing the financial aspects of higher education programs. I also explore potential ways to cover costs and offer assistance to help students achieve their objectives.- Curated the development of recruitment strategies for both virtual and in-person activities across the Americas, United Kingdom, Europe, and MEMA regions.- Achieved a 30% conversion rate when speaking with students about their internship opportunities- Attended student recruitment drives across multiple universities. Resulting in 200+ highly qualified leads obtained through these efforts- Creation and implementation of CRM workflows emails and communications- Hosting and promotion of online student-facing webinars, which saw over 50+ students in attendance- Formation of social media content (Tok-Tok) and management with the success of increased brand awareness and recruitment.

In my current position, I have outlined a series of objectives aimed at enhancing the engagement of our associate members with UK universities. These goals encompass a range of initiatives, including advocating the benefits of collaborating with providers to surmount the hurdles encountered by universities in operating international programs. Additionally, I aim to proactively identify and resolve the concerns and challenges faced by UK universities in their partnerships with providers. Moreover, I am working towards the implementation of a standardized Third Party Provider form to streamline the decision-making process for establishing partnerships. Furthermore, I am focused on the creation of online resources that enable UK universities to access comprehensive information about potential providers prior to commencing discussions. These endeavours are designed to foster stronger connections between our associate members and UK universities, fostering mutually beneficial relationships.

During my time with CRCC Asia, my primary role was the fostering of new and existing relationships within the Australia and New Zealand university market in the bid to create new international education programs in Asia. This has seen the creation of over 50 internship programs with 15 partners across the market, resulting in an annual participation rate of 250 students. The key to this success is through the use of on the ground marketing activities as such in-person presentations and attendance to exchange fairs. In addition, I have to lead the creation of more video testimonial content from previous alumni students on international programs. This has been a passion of mine to get the students thoughts and experience to the wider higher education community.l have also had the pleasure of presenting at the international education conferences such as Global Internship Conference and the New Zealand International Education Conference. This has been supported by my amazing co-presenters at The University of Auckland and The University of Wollongong, with the additional support of my Global University Relations team.In addition to my role as Asia Pacific University Relations Manager, I also was a Program Manager for the first cohort of students to intern in Ho Chi Minh City, Vietnam. I found this to be a rewarding and eye-opening experience, as it allowed me to explore the amazing Vietnamese culture and test my abilities when it came to student management and welfare. Overall, the 3-month experience was well received by both students and participating universities, with both parties providing amazing reviews on my performance and the company.

During my time with RemServ I was tasked with the day-to-day handling of customers accounts and questions around salary sacrificing. Each interaction with a customer was completed via the telephone which allowed me to enhance my telephone etiquette and over the phone sales. While my time was brief at the organisation, I learnt valuable skills such as;- Answer incoming customer phone calls and take appropriate action for each call- Asking customers each call a series of security questions to confirm to whom I was speaking to and to maintain security on personal information.- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.- Attend mandatory training sessions to stay updated on product or company policy changes.- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.- Input data into the company computer platform to keep each customer record update.- Provide update information on the changes to salary sacrificing and pricing structure.

Redhair Events managed a range of events, however, the major key one and the one event I personally work on was the creation and development of the Beer Incider festival that promoted local breweries and musicians. The event was a huge success, with each year increasing in size and scale. My role with the organisations was the content for the weekly marketing email to subscriptions and the attendance to business development meetings with local breweries and pubs/hotels to either gain their support or attendance/promotion to the event. This provided me with the skills I have today in negotiations and business development, as well as event management and content creation.

I undertook this internship experience in China to border my understanding of one of the largest economic powers in the world today and gain an insight into one of the oldest cultures. Interning at Beijing Youth International Culture and Arts Association (BYICAA) provided me with a wealth of opportunities to be a benefit to the non-for-profit organisation and raise their international standing with other art communities across the globe. My primary role was to develop and maintain the western social media for the organisations since the primary engagement was through WeChat. I would increase the following of the social media platforms by creating time posts to promote international artist at key times to engage with the key audience in their local time. In addition to this, I would go along with other members in the organisations to meet the local artist in Beijing and tell their story online to promote them to the international art community.Overall I gained valuable skills in social media management and content creation, and gain an appreciation for Chinese business practises and culture.