Alexander Monterroso Email and Phone Number
Alexander Monterroso work email
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Alexander Monterroso personal email
15 + years in the field of Customer Service, Sales, Technical, Microsoft Office suite .4+ years in The field of Supervisor, Lead and management.
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Deal Desk AnalystAdp Jul 2024 - PresentOrlando, Florida, United States -
Technical Services Specialist ICharter Communications Nov 2023 - Jul 2024Maitland, Florida, United States -
Associate AnalystT-Mobile Jan 2023 - Aug 2023Maitland, Florida, United States-Observe and evaluate calls bases on established company guidelines, capture success/opportunities on customer calls based on T-Mobile goals, objectives and established guidelines or research and gather detailed data for projects around company initiatives.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Participate in calibration sessions, in accordance with established calibration process. -
Quality Assurance SpecialistT-Mobile Oct 2021 - Aug 2023Maitland, Florida, United States-Observe and evaluate calls bases on established company guidelines, capture success/opportunities on customer calls based on T-Mobile goals, objectives and established guidelines or research and gather detailed data for projects around company initiatives.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Participate in calibration sessions, in accordance with established calibration process.
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Team Member Lead SupervisorSam'S Club May 2020 - Jun 2022Florida, United Statesβ Create a positive customer service experience by ensuring the accuracy of cashier transactions, adhering to daily schedules, and collaborating with other department leads. β Coach and observe 25+ associates in executing cashier processes in order to meet the clientβs needs and achieve company credit card sales goalsβ Assist in reaching customer satisfaction targets by managing complex claims and returns and resolve member complaints efficiently. β Accountable for operational excellence on the front line by delegating and executing cashier tasks, preparing daily deposits and overseeing cash fund transfers. -
Operations ManagerT-Mobile Apr 2020 - May 2020Florida, United Statesβ Developed and updated the storeβs operational action plans based on assessment/audit results. β Facilitated timely and accurate completion of planograms.β Monitored shipping/receiving procedures of new and used products and conducted weekly inventory counts.
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Operations ManagerSprint Mar 2017 - May 202032771 -
Technical Consultant Team LeadSprint May 2014 - Mar 2017Chicago, Illinois
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Sales Representative/ Key HolderSprint May 2013 - May 201460618
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Technical ConsultantSprint Mar 2011 - May 2013Willowbrook, Illinois
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Field Service Technician 3Comcast Jun 2009 - Dec 2010Mount Prospect, Illinois, United States
Alexander Monterroso Education Details
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Westwood College-Northlake -
Westwood College-O'Hare AirportGraphic Design
Frequently Asked Questions about Alexander Monterroso
What company does Alexander Monterroso work for?
Alexander Monterroso works for Adp
What is Alexander Monterroso's role at the current company?
Alexander Monterroso's current role is ADP Deal Desk Analysis| Husband| Boy Dad| Foodie π±| Influencer| artist ποΈ| Photographer πΈ.
What is Alexander Monterroso's email address?
Alexander Monterroso's email address is al****@****int.com
What schools did Alexander Monterroso attend?
Alexander Monterroso attended Westwood College-Northlake, Westwood College-O'hare Airport.
Who are Alexander Monterroso's colleagues?
Alexander Monterroso's colleagues are Laura Spencer, Racheal Mayhugh, Nino Giorgobiani, Sarah Johns, Jennifer Herman, Gloria Udechukwu, Denizia Do Vale Saldanha.
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Alex Monterroso
United States -
Alex Monterroso
Costa Mesa, Ca -
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