Alexander Monterroso

Alexander Monterroso Email and Phone Number

ADP Deal Desk Analysis| Husband| Boy Dad| Foodie 🍱| Influencer| artist πŸ–ŒοΈ| Photographer πŸ“Έ @ ADP
roseland, new jersey, united states
Alexander Monterroso's Location
Maitland, Florida, United States, United States
Alexander Monterroso's Contact Details

Alexander Monterroso personal email

n/a
About Alexander Monterroso

15 + years in the field of Customer Service, Sales, Technical, Microsoft Office suite .4+ years in The field of Supervisor, Lead and management.

Alexander Monterroso's Current Company Details
ADP

Adp

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ADP Deal Desk Analysis| Husband| Boy Dad| Foodie 🍱| Influencer| artist πŸ–ŒοΈ| Photographer πŸ“Έ
roseland, new jersey, united states
Website:
adp.com
Employees:
67351
Alexander Monterroso Work Experience Details
  • Adp
    Deal Desk Analyst
    Adp Jul 2024 - Present
    Orlando, Florida, United States
  • Charter Communications
    Technical Services Specialist I
    Charter Communications Nov 2023 - Jul 2024
    Maitland, Florida, United States
  • T-Mobile
    Associate Analyst
    T-Mobile Jan 2023 - Aug 2023
    Maitland, Florida, United States
    -Observe and evaluate calls bases on established company guidelines, capture success/opportunities on customer calls based on T-Mobile goals, objectives and established guidelines or research and gather detailed data for projects around company initiatives.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Participate in calibration sessions, in accordance with established calibration process.
  • T-Mobile
    Quality Assurance Specialist
    T-Mobile Oct 2021 - Aug 2023
    Maitland, Florida, United States
    -Observe and evaluate calls bases on established company guidelines, capture success/opportunities on customer calls based on T-Mobile goals, objectives and established guidelines or research and gather detailed data for projects around company initiatives.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Suggest improvement to increase the quality of service delivered to customers. -Capture accurate data for reporting and analysis.-Participate in calibration sessions, in accordance with established calibration process.
  • Sam'S Club
    Team Member Lead Supervisor
    Sam'S Club May 2020 - Jun 2022
    Florida, United States
    ❖ Create a positive customer service experience by ensuring the accuracy of cashier transactions, adhering to daily schedules, and collaborating with other department leads. ❖ Coach and observe 25+ associates in executing cashier processes in order to meet the client’s needs and achieve company credit card sales goals❖ Assist in reaching customer satisfaction targets by managing complex claims and returns and resolve member complaints efficiently. ❖ Accountable for operational excellence on the front line by delegating and executing cashier tasks, preparing daily deposits and overseeing cash fund transfers.
  • T-Mobile
    Operations Manager
    T-Mobile Apr 2020 - May 2020
    Florida, United States
    ❖ Developed and updated the store’s operational action plans based on assessment/audit results. ❖ Facilitated timely and accurate completion of planograms.❖ Monitored shipping/receiving procedures of new and used products and conducted weekly inventory counts.
  • Sprint
    Operations Manager
    Sprint Mar 2017 - May 2020
    32771
  • Sprint
    Technical Consultant Team Lead
    Sprint May 2014 - Mar 2017
    Chicago, Illinois
  • Sprint
    Sales Representative/ Key Holder
    Sprint May 2013 - May 2014
    60618
  • Sprint
    Technical Consultant
    Sprint Mar 2011 - May 2013
    Willowbrook, Illinois
  • Comcast
    Field Service Technician 3
    Comcast Jun 2009 - Dec 2010
    Mount Prospect, Illinois, United States

Alexander Monterroso Education Details

  • Westwood College-Northlake
    Westwood College-Northlake
  • Westwood College-O'Hare Airport
    Westwood College-O'Hare Airport
    Graphic Design

Frequently Asked Questions about Alexander Monterroso

What company does Alexander Monterroso work for?

Alexander Monterroso works for Adp

What is Alexander Monterroso's role at the current company?

Alexander Monterroso's current role is ADP Deal Desk Analysis| Husband| Boy Dad| Foodie 🍱| Influencer| artist πŸ–ŒοΈ| Photographer πŸ“Έ.

What is Alexander Monterroso's email address?

Alexander Monterroso's email address is al****@****int.com

What schools did Alexander Monterroso attend?

Alexander Monterroso attended Westwood College-Northlake, Westwood College-O'hare Airport.

Who are Alexander Monterroso's colleagues?

Alexander Monterroso's colleagues are Laura Spencer, Racheal Mayhugh, Nino Giorgobiani, Sarah Johns, Jennifer Herman, Gloria Udechukwu, Denizia Do Vale Saldanha.

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