Alexander Ryan Email & Phone Number

Auburn Hills, Michigan

My roles change frequently to align with company needs. I'm tasked with ensuring well managed, smooth, and successful rollouts of various technologies and initiatives across the company; From various Microsoft 365 platforms, Information Security Management, overseeing DevOps, to ITIL structured IT services management, to end-user process flows for Frontline workers. All-the-while I'm congruently leading the alignment of systems architecture, utilization, and integration with our international sister companies, addressing any barriers or skill gaps that often come along with that.For Security services, I focus in: Next Gen AV, Managed Hunting, End User behavioral analysis, Data Encryption, Machine Learning - AI - Data Mining, Physical and Virtual Access Controls/Cameras, Policies and Procedures development, MFA and Identity Management, End-User Security Training, SOC coordination, Zero Trust implementation, proper backup systems, and overall alignment of our security architecture to NIST, ISO, COBIT, and various other standards.On the IT services side I focus on Microsoft 365 Administration (Exchange, SharePoint, Azure, Teams, Office Suite, Etc.), On-prem server administration, Help Desk activities, and all levels of server/network architecture.As senior staff, I cover any additional gaps; training junior technicians, filling in end-user setup/support related activities; As I become less hands on more directional planning in my position, I hope never the support roles never truly fade away, as I truly enjoy the passing of knowledge and building up the skill sets of junior staff.Regardless of the roll/task I'm in, it all centers around the ever growing wave of Cloud, that demands vast technical knowledge and project management skills; From research and testing, to planning, architecture, implementation, support, and security hardening, I've been blessed with the ability to touch nearly every aspect of IT projects at HAI.

Troy, Michigan

Primary role as the singular IT Systems Support Technician maintaining 217 PCs and 209 users, responsible for the setup and support of all desktop/laptop related hardware, software, peripheral devices, and cellular accounts for the North American Headquarter - Serving nearly all Director level and above personnel.Secondary role as Systems Administrator, Jr. supporting all North American Headquarter office servers and centrally located (private cloud) servers, in addition to the setup and support of any additional network infrastructure, servers, or network services as needed at any global facility.Previous held role of Network Manager at a manufacturing division in Farmington Hills - Michigan, where I was responsible for all IT related activities including servers, PCs, printers/scanners/plotters, peripherals, databases, websites, EDI, ERP, PLC data collection, in-house developed software, perimeter/network security, SOX/TS/DRP documentation, IT budget, PBX and Cellular phone systems for roughly 107 users in both shop and front office environments. During my entire time with Magna Powertrain I served as the backup IT Administrator for the Sterling Heights - Michigan division when coverage was needed. Also while with Magna I performed a complete LAN setup (top to bottom, nuts and bolts), with Help Desk staff training for the Lansing - Michigan division.