- Directly managing a local project delivery team;- Working closely with engineering and other operations teams to incorporate customer feedback into products and services, and address key IT support and usability concerns for corporate employees;- Maintaining very high customer satisfaction and consistently great work experience;- Defining and analyzing metrics to drive standards and influence team behavior; holding team accountable for the achievement of goals;- Working effectively in a fast-paced, global, cross-functional environment.

Responsibilities:- Manage clients relationships and expectations while developing relationships at a senior level; - Ensure work outside the Statement of Work is communicated to the appropriate departments;- Create weekly status reports including updates to milestones, budgets, action items and resource schedules;- Review and adhere to clients contracts including strict adherence to the change management policies outlined in the Statement of Work;- Documenting client requirements for change requests;- Develop and maintain a revenue forecast;- Work closely with Client Services (support) to ensure a smooth handover from implementation to support.

- Project planning and delivery leveraging PMI standards and best practices - Risk Management at Program level- Workshops for customer requirements collection- KPIs identification and management- Processes for continuous improvement- Leading Quarterly Business Reviews- Cross Functional International teams

Technical conscience on operational, tactical and strategic level. I focus on ensuring that an architecture stays robust and true to its intent from the perspective of both technology and usability, as it grows to accommodate new insights and opinions during its existence. I strive to bring together people with various expertise in teams that focus on making the right things the right way; the right way entailing that development is fun and people can take pride and responsibility in what they've made.Focus & specialties:- Continuous Delivery, DevOps consultancy and Agile evangelist- Certified scrum master, product owner and developer. Looking into LeSS, Nexus and Scrum Studio.- JIRA / Confluence specialist- Experienced in Java / Spring ecosystem- Diving into the flux based architecture and how the javascript ecosystem matches up to webflux, sse and progressive enhancement best practices.- Diving into Augmented Reality (Hololens, Unity, AWS IoT)

Principal software architect within Exact:•Provides vision in setting the technical direction for all software projects•Coordinates creation, design, development and maintenance of software architecture•Introduces new concepts or innovative approaches•Reviews requirements, leads technical analyses, produces prototypes and makes solution recommendations•Develops overall technical design in alignment with the defined architecture for applications and consistent with requirements•Participates in the prioritization of project request and enhancement projects•Acts as a point of escalation for key technical decisions and the direct resolution of critical platform and application issues•Applies knowledge of technical design alternatives and implications to determine root causes and resolve complex issues•Drives concepts for new solutions together with the solution architects, user experience designers and product managers•Participates in the establishment of the long-term vision and direction of the corporate technology strategy

Technical lead and senior software developer following both BAU and project delivery. Line management responsibilities including performance and career manager for developers within the ETRM, Front Office and Operations teams.

Full-stack JavaScript developer.