Alexander Shaver Email & Phone Number

Bethany, Oklahoma, United States

- Develop and execute strategic initiatives to optimize efficiency and productivity within the organization.- Thoroughly research and stay up-to-date on emerging technologies and streamlined procedures to drive continuous improvement.- Demonstrate excellent communication skills and effectively prioritize tasks, ensuring seamless collaboration with management at all levels.

- Acted as the primary contact for credit applications received through dealership channels, providing excellent customer service and support.- Conducted thorough analysis and preparation of each application, following fair lending practices, to ensure accuracy and fairness.- Worked closely with Underwriters to facilitate precise evaluation and approval of applications, promoting effective collaboration and decision-making.

- Acted as the main liaison for multiple long-term care clients at Paycom, delivering comprehensive solutions to various issues and prioritizing client satisfaction to cultivate strong partnerships.- Showcased proficiency in effectively resolving challenges across a diverse range of Paycom services, leveraging extensive knowledge in up to 35 different modules.- Demonstrated exceptional capacity to acquire and retain vast amounts of proprietary information, contributing to improved efficiency and effectiveness in providing client support.

Oklahoma City, Oklahoma Area

-Collected, compiled, and audited monthly service activity data for member banks as an Account Specialist.- Skillfully imported data into the core banking platform, prioritizing accuracy and data integrity.- Delivered outstanding customer service over the phone, promptly addressing inquiries, resolving issues, and fostering positive relationships.

Oklahoma City, Oklahoma

As a Store Director, I was in charge of the operation and growth of both the retail and food service aspects of a large convenience store. I handled scheduling, training, and ordering for the store. I worked to ensure customer satisfaction and retention, while also working to create an inviting atmosphere to increase customer traffic.