Alex Sprague Email & Phone Number

Denver, Colorado, United States

Manage a team of 5 engineers and a project coordinator to deliver “Fiber to the Tower” sites all over the country. Conduct weekly meetings to ensure the team knows what’s expected of them; to include new market build-outs for major telecom companies, site-adds in networks of all ages, and disconnects.Develop operating procedures, train operating personnel, and provide on-going technical support; Procurement of approved telecommunications hardware/software products and services. Create capital budgets and budgetary details related to customer forecast, network upgrades, and new market buildouts. Review capital associated with projects to plan, develop reports, and provide weekly updates.

Denver, Colorado, United States

Engineer and design solutions, which can include public and private networks; Project manage network installation projects consisting of telecom equipment, systems, and services. Handled all aspects of a new market build-out to include inventory requirements, engineering and design(Visio), and implementation of the gear. Handled node-inserts and disconnects as well.Used MetaSolv(M6) to record and track all aspects of customer circuits, in conjunction with the customer order to meet requested service dates.

Austin, Texas, United States

Worked with venues all over the US to establish network needs prior to installation. Used SalesForce to input data acquired during site walks, and used that info to engineer a broad array of Layer 2 solutions to optimize the performance of our Point of Sale software. Followed network design and facilitated the relationship between the customer and company performing the work on the network. Created closeout documentation after completion of the work and updated the necessary spreadsheets in excel.

Leander, Texas

Responsible for supervising and performing all aspects of the job from circuit route engineering to completion of the project to include splicing. Supervising duties were generally over one other technician. Prepped and spliced both single and ribbon fiber from 6ct to 864ct fibers inside underground and aerial enclosures or patch panels in telecommunication rooms. Testing and troubleshooting fiber with OTDRs and PMs.

Houston, Texas Area

Worked with customers and construction crews to schedule and perform site audits, pre-construction walks, site-walks during construction, and post construction punch-walks. Prepared and presented reports in daily, weekly, and monthly conference calls. Reviewed and submitted building permits, construction drawings, close-out packages, and various site documentation. Communicated with customers, and city departments to get all the required information.

Barksdale Afb

Coordinated with customers, through phone calls and emails, to establish the issues they were having, as well as schedule a time for the work to be completed. Maintained and installed buried and underground copper core, fiber optic and LAN cabling. Performed troubleshooting, analyzing, and monitoring of cable systems electronic performance characteristics. Operated and performed maintenance on $3 million worth of tools, equipment, and special purpose vehicles. Kept maintenance records, reviewed construction documents, wrote reports on all aspects of construction phases.

Austin, Texas

Interacted with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services. Diagnosed and resolved technical hardware and software issues involving general internet connectivity, application-based email support, and wireless, antivirus / firewall configurations in a timely manner