A highly experienced Senior Delivery Manager in the healthcare technology sector, specialising in project management, service delivery, and technical deployment within NHS and private health organisations. Demonstrated success in leading complex projects, managing stakeholder relationships, and ensuring seamless service transitions using Agile, Waterfall, and ITIL methodologies. Known for delivering innovative solutions that align with strategic goals, improving efficiency, and enhancing service quality.I enjoy making new connections from across the Delivery community and I’m actively looking to expand my network on LinkedIn.
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Lead Delivery ConsultantAnswer DigitalHarrogate, Gb -
Senior Project ManagerAnswer Digital Jun 2019 - PresentLeeds, United KingdomI am currently working across multiple areas of the NHS England Genomics Unit, managing projects aimed at leveraging genomic medicine to improve population health as part of the NHS Long Term Plan. I am leading the discovery phase of the Unified Genomic Record project, focusing on stakeholder management, governance, and strategic alignment. My role involves managing key stakeholders across multiple suppliers, facilitating working groups, and ensuring genomic data governance and… Show more I am currently working across multiple areas of the NHS England Genomics Unit, managing projects aimed at leveraging genomic medicine to improve population health as part of the NHS Long Term Plan. I am leading the discovery phase of the Unified Genomic Record project, focusing on stakeholder management, governance, and strategic alignment. My role involves managing key stakeholders across multiple suppliers, facilitating working groups, and ensuring genomic data governance and compliance in preparation for Ministerial Direction. Additionally, I contribute to the design and implementation of the Genomics Unit’s Target Operating Model, optimising organisational structure, as well as designing and implementing a robust incident, problem, change and risk management processes.I also led the deployment of a new Cancer Decision Support Tool (DSS) into live service, overseeing service transition, as well as the decommissioning of the previous DSS. In addition, I managed the delivery of a case management tool for the Genomic Laboratory Hubs, overseeing supplier relationships and technical solution delivery. I designed and implemented a secure Third-Party Integrator process for genomic data access, establishing governance frameworks, risk management protocols, and an assurance board to ensure data security and compliance.Project Manager - Integrating Care Programme - NHS Digital 2019 – 2020I played a key role in the successful delivery of the NHS National Record Locator programme, a critical service that enables healthcare providers to securely retrieve patient records, including mental health crisis plans. Utilising Agile principles, I facilitated regular sprints, prioritised backlogs, and managed iterative deliveries to maintain progress and stakeholder satisfaction. I also took responsibility for communications and expectations, ensuring transparency across the project lifecycle. Show less -
Head Of Deployment & Migration ServicesEmis Health Dec 2013 - Dec 2018Leeds, United KingdomI led the strategic and operational management of a department, overseeing tender responses, governance, and service delivery. I successfully managed a high-quality migration service generating over £1.5M annually, ensuring seamless service transitions and technical deployment. Implementing ITIL best practices in incident, problem and change management, whilst also driving the adoption of agile methodologies in application support, optimising the technical delivery process. -
Technical Deployment ManagerEmis Health Aug 2010 - Dec 2013I project managed the large-scale migration of 4,000 GP practices to a centralised primary care platform, developing & leading a high-performing team, utilising a blend of Agile and Waterfall methodologies. I also oversaw the design and transition of new services. -
Development ManagerEmis 2007 - 2010I successfully managed a development team focused on enhancing a clinical system to meet NHS Spine requirements, including Patient Demographics Service, Choose & Book, Electronic Prescribing, and Summary Care Record. I ensured timely delivery of these functionalities while maintaining compliance with contractual obligations and NHS standards. -
Project ManagerEmis 2004 - 2007I managed a diverse portfolio of projects aimed at delivering innovative products and services to both internal and external customers. My responsibilities included developing essential management documentation such as business cases and feasibility studies for stakeholder distribution. -
Support ManagerEmis 2001 - 2004I oversaw the day-to-day operations of the department, emphasising customer service excellence and efficient resource management. I implemented support strategies to enhance service delivery and ensured that second-line teams provided timely support to first-line teams, optimizing overall efficiency.I also managed a large scale customer wide migration project. The project facilitated the successful transfer of customer data flows from one transport method, to another across the NHSNet. -
Support ConsultantEmis 1999 - 2001I provided support for EMIS’s bespoke software and communication modules used by GP practices, focusing on three critical modules that facilitate the transfer of clinical data to Local Health Authorities.
Frequently Asked Questions about Alexander C.
What company does Alexander C. work for?
Alexander C. works for Answer Digital
What is Alexander C.'s role at the current company?
Alexander C.'s current role is Lead Delivery Consultant.
Who are Alexander C.'s colleagues?
Alexander C.'s colleagues are Khayam Amin, Saania Brown, India Ritson, Christopher Pearson, Lesley Waghorn, James Page, Lindy Wainwright.
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