Senior Learning Facilitator
Current- Leading initiatives to improve training and development programs.- Collaborating with cross-functional teams to enhance learning experiences and operational processes.
Jul 2024 - Present
AeroLeads people directory · profile
Alexander J. Diaz Email & Phone Number
Senior Learning Facilitator
at
CarePlus Health Plans
2 phones found
area 786
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Learning Facilitator
Location
Miami, Florida, United States
Company size
Who is Alexander J. Diaz? Overview
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Quick answer
Alexander J. Diaz is listed as Senior Learning Facilitator at CarePlus Health Plans, a company with 461 employees, based in Miami, Florida, United States. AeroLeads shows phone signal with area code 786 and a matched LinkedIn profile for Alexander J. Diaz.
Alexander J. Diaz previously worked as Consumer Experience Professional 2 at Careplus Health Plans and ACCESS[direct] Production Lead at Careplus Health Plans. Alexander J. Diaz holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Florida International University.
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CarePlus Health Plans
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Profile bio
About Alexander J. Diaz
Dynamic and results-driven professional with extensive experience in Business Administration & Management, currently serving as a Senior Learning Facilitator at CarePlus Health Plans. With a proven track record of enhancing operational efficiency through innovative solutions, I specialize in quality assurance, IT project management, and process optimization. My recent accomplishments include implementing an automated emailing system that significantly improved associate productivity. Passionate about leveraging technology to drive business success, I am equally committed to giving back to the community through my work and board appointments. Through all my work and as a member of the West Miami Planning and Zoning Board and the West Miami Recreation Advisory Board, I strive to make a positive impact on the community and enhance the quality of life for its residents.
Listed skills include Microsoft Office, Customer Service, Public Speaking, Microsoft Word, and 25 others.
Current workplace
Alexander J. Diaz's current company
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Careplus Health Plans
8 roles
Alexander J. Diaz work experience
A career timeline built from the work history available for this profile.
Consumer Experience Professional 2
- Reviewed and monitored phone call assurance for Access Direct and Social Services Department.- Cross-collaborated with department leaders in Social Services Access Direct and the Wellness Education Team.- Investigated and resolved grievance and appeals complaints.- Provided performance reports and analytics to senior management, recommending improvements.
Nov 2019 - Jul 2024
Access[Direct] Production Lead
- Reviewed and monitored phone call assurance for Access Direct and Social Services Department.- Cross-collaborated with department leaders in Social Services Access Direct and the Wellness Education Team.- Investigated and resolved grievance and appeals complaints.- Provided performance reports and analytics to senior management, recommending improvements.
Jun 2017 - Nov 2019
Access[Direct] Specialist
- Acted as agent support representative for agents selling CarePlus & Humana products.- Assisted in enrolling potential members in programs granting special enrollment periods.- Worked with agents to determine plan eligibility for potential members.- Received the Star Award for excellent performance.
Jul 2016 - Jun 2017
Social Services Coordinator
- Assisted members in recertifying and applying for new benefits.- Conducted interviews with members via telephone.- Acted as a liaison between members and various assistance departments.
Jun 2016 - Jul 2016
Assistant To The Park & Rec Director
- Supervised employees in the Parks and Recreation department.- Led onboarding and training for new employees/volunteers.- Managed employee scheduling and payroll.- Coordinated activities for after-school and summer camp programs.
Jun 2010 - Aug 2016
Community Outreach Coordinator For Youth Programs
- Coordinated large-scale community events.- Communicated with media and organized strategic coverage.- Assisted in the production of NFL Training Camp and NFL Game Day experiences.
May 2014 - Dec 2015
Administrative Assistant
- Generated monthly reports and analyzed large amounts of data regarding the productivity of over 40 employees in 3 different departments.- Assisted the public by answering a wide variety of questions, conducting interviews, investigating situations, and resolving issues both in person and on the phone.- Determined a claimant’s ongoing eligibility for.
May 2015 - Sep 2015
Team & coworkers
Colleagues at CarePlus Health Plans
Other employees you can reach at careplushealthplans.com. View company contacts for 461 employees →
CD
Carlos Diaz
Colleague at Careplus Health PlansPalm Coast, Florida, United States, United States
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RC
Raul Cortina
Colleague at Careplus Health PlansLouisville, Kentucky, United States, United States
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AD
Alicia Delgado
Colleague at Careplus Health PlansMiami-Fort Lauderdale Area, United States
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RJ
Renee Jones
Colleague at Careplus Health PlansBrandon, Florida, United States, United States
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JW
Jasmine Williams
Colleague at Careplus Health PlansSpringfield, Ohio, United States, United States
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VF
Valerie Figueroa
Colleague at Careplus Health PlansSan Juan, Puerto Rico, Puerto Rico
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LS
Linnette Serrano
Colleague at Careplus Health PlansOrlando, Florida, United States, United States
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KM
Kt Martin
Colleague at Careplus Health PlansSt Petersburg, Florida, United States, United States
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PE
Pamela Esquilin-Carrero, Ma
Colleague at Careplus Health PlansSan Juan, Puerto Rico, Puerto Rico
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DZ
Dania Zaldivar
Colleague at Careplus Health PlansTampa, Florida, United States, United States
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Carlos Diaz
Colleague at Careplus Health PlansPalm Coast, Florida, United States, United States
View →
RC
Raul Cortina
Colleague at Careplus Health PlansLouisville, Kentucky, United States, United States
View →
AD
Alicia Delgado
Colleague at Careplus Health PlansMiami-Fort Lauderdale Area, United States
View →
RJ
Renee Jones
Colleague at Careplus Health PlansBrandon, Florida, United States, United States
View →
JW
Jasmine Williams
Colleague at Careplus Health PlansSpringfield, Ohio, United States, United States
View →
VF
Valerie Figueroa
Colleague at Careplus Health PlansSan Juan, Puerto Rico, Puerto Rico
View →
LS
Linnette Serrano
Colleague at Careplus Health PlansOrlando, Florida, United States, United States
View →
KM
Kt Martin
Colleague at Careplus Health PlansSt Petersburg, Florida, United States, United States
View →
PE
Pamela Esquilin-Carrero, Ma
Colleague at Careplus Health PlansSan Juan, Puerto Rico, Puerto Rico
View →
DZ
Dania Zaldivar
Colleague at Careplus Health PlansTampa, Florida, United States, United States
View →
2 education records
Alexander J. Diaz education
Bachelor Of Business Administration (Bba), Business Administration And Management, General
High School Diploma
Florida Christian School
FAQ
Frequently asked questions about Alexander J. Diaz
Quick answers generated from the profile data available on this page.
What company does Alexander J. Diaz work for?
Alexander J. Diaz works for CarePlus Health Plans.
What is Alexander J. Diaz's role at CarePlus Health Plans?
Alexander J. Diaz is listed as Senior Learning Facilitator at CarePlus Health Plans.
What is Alexander J. Diaz's phone number?
AeroLeads has found 2 phone signal(s) with area code 786 for Alexander J. Diaz at CarePlus Health Plans.
Where is Alexander J. Diaz based?
Alexander J. Diaz is based in Miami, Florida, United States while working with CarePlus Health Plans.
What companies has Alexander J. Diaz worked for?
Alexander J. Diaz has worked for Careplus Health Plans, City Of West Miami, Miami Dolphins And Hard Rock Stadium, and Social Security Administration.
Who are Alexander J. Diaz's colleagues at CarePlus Health Plans?
Alexander J. Diaz's colleagues at CarePlus Health Plans include Carlos Diaz, Raul Cortina, Alicia Delgado, Renee Jones, and Jasmine Williams.
How can I contact Alexander J. Diaz?
You can use AeroLeads to view verified contact signals for Alexander J. Diaz at CarePlus Health Plans, including work email, phone, and LinkedIn data when available.
What schools did Alexander J. Diaz attend?
Alexander J. Diaz holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Florida International University.
What skills is Alexander J. Diaz known for?
Alexander J. Diaz is listed with skills including Microsoft Office, Customer Service, Public Speaking, Microsoft Word, Event Planning, Microsoft Excel, Powerpoint, and Nonprofits.
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