Alexander Lovelace Email & Phone Number

Seattle, Wa, Us

Newark, New Jersey, United States

Bellevue, Washington, United States

Bellevue, Washington, United States

- Spearheaded 16 client engagements from initial discovery to go-live, collaborating seamlessly with sales and implementation teams, ensuring flawless execution as an acting project manager- Adeptly responded to over 10 Request for Proposals and Request for Information, securing 6 new client wins by outperforming competitors- Provided strategic consulting to third-party vendors and business partners during sales cycles, showcasing in-depth knowledge of Sage Intacct functionality, integration capabilities, and Clark Nuber’s values and processes- Developed and executed a comprehensive year-long marketing strategy focused on webinars and short-form social media content, attracting over 100 unique listeners and modernizing marketing approaches- Designed and maintained a Customer Success Manager spreadsheet on Smartsheets, tracking client projects, uspsells, and Committed Monthly Revenue, identifying and addressing discrepancies in CMRR calculation due to new practices, ensuring accurate reporting to Sage and Clark Nuber leadership

- Administered CRM system based on individual business practices, trained administrators and end-users on system- Utilized Excel and SQL for client data transfers, consulted on InDesign, Salesforce, and other third-party systems- Actively worked on no less than 16 projects simultaneously, consistently achieved 60-75% utilization- Quickest turnaround to utilization hours in Unanet history

Richland, Washington, United States

- Worked with a Fortune 500 company to develop futureproofing strategies- Wrote deliverables for various opportunities resulting in successful client deals- Developed and designed MiroBoards for meetings and note-taking - Produced a company-wide presentation on the Adversity Quotient and its importance to performance at work

Pullman, Washington, United States

- Created weekly reports for Advisors to present to small businesses across Washington State- Learned and used 20 data resources subscribed to by the WSBDC to find information and create visual maps and graphs- Co-creator of the Green Guide which details how small businesses can become environmentally friendly- Created and presented a comprehensive lecture on Computer Systems and Information Integrity

- Performed market analysis by reaching out to over 200 nonprofits and holding informational interviews - Worked with Executive Officers to create Google Spreadsheet documents that kept track of employee’s progress similar to Jira Management Systems- Created and personally tested a graded interview template for all potential incoming interns and employees - Proposed solutions to improve training system based on best industry practices - Presented data and conclusions for the improvement of business strategies

Camas, Washington

- Worked both within a team and independently- Pursued internal projects- Created new training manuals to be used for incoming employees - Edited existing training manuals alongside supervisors- Trained new hire in 2 departments due to expertise - Mastered complex processes within allotted time frame- Was a part of the “Team of the Quarter Q-3 2018”- Winner of the Performance Award- Completed and retained 54 certifications for 3 areas