Alexander Masters Email & Phone Number

- Develop and maintain relationships with key managers and decision makers in your respective accounts.- Learn and communicate all marketing programs that are available and that are appropriate for the assigned customer accounts.- Select, develop, and support employees; provide coaching and feedback that lead to sound business results and ensures that team members have the tools to achieve them. Manage employee performance and facilitates professional development of staff.-… Show more - Develop and maintain relationships with key managers and decision makers in your respective accounts.- Learn and communicate all marketing programs that are available and that are appropriate for the assigned customer accounts.- Select, develop, and support employees; provide coaching and feedback that lead to sound business results and ensures that team members have the tools to achieve them. Manage employee performance and facilitates professional development of staff.- Implement business plans, financial goals, and sales objectives. Analyze and appraise effectiveness of sales methods, costs and results.- Develop, maintain, and monitor policies and processes to ensure the attainment of business goals and objectives. Identify opportunities to improve operational effectiveness. Show less

- Profitably managed risk for new and existing accounts by monitoring trends, identifying opportunities, developing and presenting recommendations, implementing the strategies and measuring the impact- Worked closely with Marketing, Collections, Product Management, Information Technology, Business Intelligence data warehouse group, and other internal groups to devise risk policies and underwriting criteria for new products and business opportunities- Developed and implemented effective… Show more - Profitably managed risk for new and existing accounts by monitoring trends, identifying opportunities, developing and presenting recommendations, implementing the strategies and measuring the impact- Worked closely with Marketing, Collections, Product Management, Information Technology, Business Intelligence data warehouse group, and other internal groups to devise risk policies and underwriting criteria for new products and business opportunities- Developed and implemented effective scoring models to be used in decisioning across all aspects of the customer lifecycle- Successfully managed and completed multiple concurrent projects without getting bogged down- Provided timely and justified recommendations in response to ad hoc analysis requests by the CEO/Founder and head of Risk- Acted as an internal resource for SAS best practices- Developed actionable reports for use by the senior leadership team Show less

- Assisted Claims Management in achieving the best configuration for all workflows- Ensured that the office has all the needed equipment and processes for daily claims handling- Monitored claim representatives’ staffing needs, ensuring proper staffing levels are in place- Monitored and participating in quality control and reviews- Measured branch performance against established performance quality standards- Filled in for the Claims Manager in their absence- Handled the… Show more - Assisted Claims Management in achieving the best configuration for all workflows- Ensured that the office has all the needed equipment and processes for daily claims handling- Monitored claim representatives’ staffing needs, ensuring proper staffing levels are in place- Monitored and participating in quality control and reviews- Measured branch performance against established performance quality standards- Filled in for the Claims Manager in their absence- Handled the employment, promotion, performance evaluation, training, motivation, counseling, and discipline of assigned associates Show less