Supervisor
Boston, Massachusetts, United States
• I led and developed associates, including riders and pickers within my assigned location.• I was the primary point of contact for all performance and operational aspects of my assigned location• I monitored the receipt and execution of all orders ensuring on time and in full delivery• I effectively communicated with various stakeholders (suppliers, shift leads, pickers, riders, landlords and customers) for my assigned location• I established and maintained JOKR’s quality, efficiency and customer satisfaction standards• I received, managed and maintained inventory with accuracy while ensuring product quality standards• I was responsible for monitoring and to actively seek different ways to improve my assigned locations key performance indicators