Alex Weber Email & Phone Number

Remote

• Led an international, remote team of 10+ engineers through agile framework to deliver value across a diverse portfolio of clients in various fields including: FinTech; Healthcare; Crypto; Education/E-learning.
• Managed all scrum ceremonies for 12+ active accounts; including daily stand-ups; sprint grooming; sprint planning; and sprint retrospectives
• Constantly prioritized and anticipated customer needs to provide support through a small but powerful team of engineers and architects
• Fostered and championed a positive work environment in a high-stress workflow
• Assisted in generating larger streams of income on pre-existing projects by identifying opportunities for additional value to be added
• Created, formalized, and enforced ethics and compliance policies

Woodbridge, New Jersey, United States

• Grew store average weekly sales over 110% during my tenure leading the store through a pandemic
• Created and maintained a welcoming and uplifting work environment, tracked by a turnover rate consistently under 50% year over year
• Led a team of over 25 baristas to consistently deliver the Starbucks Experience through our seasonal promotions
• Inspired and coached the future leaders in the company; resulting in multiple store managers fostered through my teamsIncreased store controllable contribution by 10% through P&L statement analysis and budget management
• Recruited and supported a team of 25-30 through talent acquisition and actively attracting baristas inspired to create a transformative experience
• Created intentional schedules to support store performance, fought for labor investments that directly correlate to staggering increases in all applicable metrics

Greater New York City Area

• Monitored and tracked the efficiency of marketing campaigns for Anheuser-Busch, Starbucks, Intel, TGI Fridays, and CertainTeed to show ROI of public relations efforts.
• Conducted audits against client competition to provide a comprehensive analysis of best practices to secure media.
• Creatively pitched and secured coverage for clients through a unique consumer lens.
• Led a small team through an exclusive media event for Anheuser-Busch, planning the event and managing media relations to secure KPI attainment.
• Created media materials and briefing documents for clients with no existing infrastructure to support internal initiatives and provide a foundation for a communication strategy.

New York City

• Researching topics in the fields of social entrepreneurship, innovative solutions to the refugee crisis, international law and refugee rights, Middle Eastern affairs
• Helping in the initiation and finalization of partnerships with NGOs and Universities, notably those related to curriculum development in the context of the Arabic language and livelihood programs for refugees
• Aiding in developing the growing community of users and partners; supporting the COO with assistance in the understanding and pairing of users and conversation partners’ profiles
• Helping to shape brand identity through social media and website development
• Duties pertaining to activities in a young startup’s fast paced growth stage/environment

Greater New York City Area

• Researching topics in the fields of social entrepreneurship, innovative solutions to the refugee crisis, international law and refugee rights, Middle Eastern affairs
• Helping in the initiation and finalization of partnerships with NGOs and Universities, notably those related to curriculum development in the context of the Arabic language and livelihood programs for refugees
• Aiding in developing the growing community of users and partners; supporting the COO with assistance in the understanding and pairing of users and conversation partners’ profiles
• Helping to shape brand identity through social media and website development
• Duties pertaining to activities in a young startup’s fast paced growth stage/environment

South Orange

• Lead team of up to 6 baristas to provide legendary customer service in a fast-paced environment
• Resolve conflicts involving customer disagreements as well as partner disagreements
• Handle all cash management and key holder duties in a timely manner
• Train new hires to become outstanding baristas-- Coffee Master --
• Led coffee tastings and sampling events throughout the store to actively engage customers to purchased whole-bean coffee, increasing the store's sales
• Visited Starbucks' managed in the Middle East, providing feedback on differences between regions and suggesting ideas for promotions to increase sales

Greater New York City Area

• Authored detailed reports summarizing daily meetings of the United Nations Security Council for the First Secretary of the Mission.
• Provided hospitable escorts for esteemed guests of the Mission as they toured the United Nations Headquarters building.
• Represented The Holy See at numerous side events hosted by foreign dignitaries.
• Collaborated on large reports for the United Nations Disarmament Commission and the United Nations Peacekeeping Commission.
• Attended meetings of the United Nations Security Council, United Nations General Assembly, the First Committee, and the Fourth Committee.
• Read and edited documents to and from Italian and English.