Alexander Pounds

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Parking Operations Manager @ Universal Parking
Alexander Pounds's Location
Atlanta, Georgia, United States, United States
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About Alexander Pounds

I am a dedicated professional with a proven track record of optimizing operations, enhancing customer service, and driving sustainability initiatives. With a strong foundation in business administration and a passion for sustainable practices, I have developed a varied and comprehensive understanding of the facility operations and maintenance responsibilities designated to parking management and how they integrate with the larger commercial real estate industry. Throughout my career, I have consistently demonstrated a deep understanding of operational efficiencies, customer service, technological advances, and sustainability. I have successfully implemented technology solutions to streamline operations and improve customer satisfaction while promoting sensible spending and commitment to environmentally friendly practices at the confluence of these dynamic industries.My expertise includes data analysis, strategic planning, financial assessments, operational strategies, supply and demand studies, and tailored technology solutions. I am a certified Parksmart Advisor and Accredited Parking Organization (APO) Site Reviewer. These accolades solidify my commitment to the evolution of innovative design and usability for where the rubber meets the road.I am passionate about contributing to the continued growth of the organizations I work for and am eager to leverage my skills and experience to drive positive change.

Alexander Pounds's Current Company Details
Universal Parking

Universal Parking

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Parking Operations Manager
Alexander Pounds Work Experience Details
  • Universal Parking
    Area Manager
    Universal Parking Nov 2023 - Present
    Atlanta, Georgia, United States
    Responsible for parking operations management of Class A Buildings, Medical Office Buildings, and residential/Retail properties.Implementing technology-based parking solutions enhances customer experience and drives sustainable business operations.
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  • Conte'S Bike Shop
    Assistant Retail Sales Manager
    Conte'S Bike Shop Feb 2021 - Feb 2023
    Fort Lauderdale, Florida, United States
    Responsible for inventory, staffing, and daily sales operations, including E-commerce orders, for a specialty bicycle shop in Washington, DC.Relocated to work in the Fort Lauderdale, FL shop in January of 2022.
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  • Desman - Parking Specialists
    Planner/Analyst
    Desman - Parking Specialists Aug 2018 - Sep 2020
    Washington D.C. Metro Area
    DESMAN is a national specialist in the planning and design of parking and transportation improvements and the restoration of parking facilities. DESMAN remains one of the leading planners and designers of functionally efficient, attractive, and cost-effective parking solutions.
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  • Atlantic Services Group, Inc.
    Parking Administrator
    Atlantic Services Group, Inc. Sep 2017 - Aug 2018
    Washington D.C. Metro Area
    Served as point of the parking operations team, comprised of six managers with direct responsibilities including client reporting, operations strategies, and budgeting
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  • Rei
    Sales Specialist
    Rei Sep 2016 - Sep 2017
    Washington D.C. Metro Area
    Retail Sales Specialist at the new REI Flagship Store serving the action sports department comprised of Cycling, Paddlesports, and Snowsports.
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  • Sp+ (Sp Plus)
    Manager
    Sp+ (Sp Plus) Oct 2015 - Sep 2017
    Washington D.C. Metro Area
    SP Plus Corporation (Nasdaq:SP) provides professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry. SP+ has nine operating divisions, each of which focuses exclusively on the idiosyncrasies and specific needs of a single vertical market. The Company has more than 23,000 employees.Under our Standard Parking and Central Parking brands, we operate approximately 4,300 parking facilities and over two million parking spaces in hundreds of cities across North America, including parking-related and shuttle bus operations serving more than 75 airports. USA Parking System, a wholly-owned subsidiary, is one of the nation's premier valet operators, serving more four and five diamond luxury hotels and resorts than any other operator.Additional SP+ service lines include SP+ Transportation, which annually transports over 34 million passengers; SP+ Facility Maintenance, which operates in dozens of U.S. cities; and SP+ Event Logistics, which provides a wide range of travel demand planning and management services, both for special events as well as on a year-round basis for large event venues such as FedEx Field in Landover, MD.
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  • Zipcar
    Fleet Coordinator
    Zipcar Aug 2013 - Jul 2015
    New York, New York
    - Supervised a team of fleet associates throughout the greater New York metropolitan area. Equipped the team with policies and procedures that are still incorporated into the operating plan today. - Responsible for troubleshooting of advanced problems with vehicles and scheduling. - Coordinated vendor activity and best practices for the Midtown Manhattan Zone which is comprised of 59th Street south to Battery Park. - Worked with upper management to create and implement new systems to reduce service hours and increase net promoter scores, the key metric for developing new users.
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  • Zipcar
    Brand Ambassador And Fleet Associate
    Zipcar Jan 2012 - Aug 2013
    - Developed and promoted marketing initiatives at various events to encourage new Zipcar members and increase brand awareness. - Developed an internal mapping system to display current and prospective car locations based on heat mapping demand for “Zip-trips”. - Responsible for upkeep of the entire Atlanta fleet, comprised of over 100 vehicles. - Increased productivity and maximized fleet availability by changing how out of service vehicles were managed. - Resolved maintenance problems, location discrepancies and performance issues for the entire fleet. - Received a promotion and transfered to New York, Zipcar's largest market.
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  • Laz Parking
    Lead Valet, Trainer And Event Assistant
    Laz Parking Jan 2012 - Oct 2012
    Greater Atlanta Area
    - Handled parking, event preparation, and guest relations for special events of more than 500 people at the St. Regis Hotel and other luxury hotels in the greater Atlanta area- Lead Valet approved to operate any and all arriving vehicles- Lead trainer, educated new hires on LAZ Parking policies and procedures.
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  • Professional Counseling Center Of Atlanta
    Program Administrator / Mental Health Technician
    Professional Counseling Center Of Atlanta May 2010 - Jan 2011
    Greater Atlanta Area
    Served as a program technician and executive assistant for an outpatient community mental health centerFacilitated transportation and logistics for clientsReviewed and filed HIPPA documentation, Medicare insurance billing, and case notes for nearly 100 clients
  • 790 The Zone
    Promotions And Marketing Intern
    790 The Zone Jul 2010 - Dec 2010
    Greater Atlanta Area
    - Assisted in the organization, execution, and management of station events, contests, and promotions- Served as liaison between listeners and the station by providing friendly customer service and a working knowledge of protocol and policies- Worked with the Sales and Marketing Department to identify and implement the best strategies for achieving both long and short-term goals
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  • D R Health Services
    Healthcare Business Intern
    D R Health Services Apr 2009 - Aug 2009
    Atlanta, Georgia, United States
    Assisted with administrative tasks including scheduling, invoicing, and filing for a geriatric nursing practice
  • Disciples Home Missions
    Construction Management Intern
    Disciples Home Missions May 2008 - Aug 2008
    Gulfport, Mississippi
    Led groups of volunteers with Hurricane Katrina relief in the coastal areas of Mississippi and LouisianaUtilized Critical Path Methodology for ongoing projects during the term of the internshipResponsibilities included managing logistics of building materials, scheduling, and training

Alexander Pounds Skills

Customer Service Event Planning Management Leadership Marketing Social Media Leadership Development Budgets New Business Development Market Research Advertising Training Contract Negotiation Event Management Team Building Microsoft Excel Promotions Iwork Healthcare Activations Logistics Management Fleet Operations Powerpoint Budgeting Customer Relations Oral Communication Business Management Team Leadership Digital Literacy Time Management People Management Report Writing Troubleshooting Sales Customer Satisfaction

Alexander Pounds Education Details

Frequently Asked Questions about Alexander Pounds

What company does Alexander Pounds work for?

Alexander Pounds works for Universal Parking

What is Alexander Pounds's role at the current company?

Alexander Pounds's current role is Parking Operations Manager.

What is Alexander Pounds's email address?

Alexander Pounds's email address is a.****@****kes.com

What is Alexander Pounds's direct phone number?

Alexander Pounds's direct phone number is +140462*****

What schools did Alexander Pounds attend?

Alexander Pounds attended Eureka College, University Of Wisconsin-Stevens Point, Parkview High School.

What are some of Alexander Pounds's interests?

Alexander Pounds has interest in Networking, Meteorology, Human Rights, Technology, Traveling, Environment, Hiking, Billiards, Automobiles, Disaster And Humanitarian Relief.

What skills is Alexander Pounds known for?

Alexander Pounds has skills like Customer Service, Event Planning, Management, Leadership, Marketing, Social Media, Leadership Development, Budgets, New Business Development, Market Research, Advertising, Training.

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