Quality Manager Switzerland
Current● Orchestrated quality department operations, overseeing internal & external audits, and ensuring compliance with ISO and BRC specifications.● Oversaw the comprehensive handling of quality deviations, implementing improvements through the Continuous Improvement Process (CIP), and coordinating responses to audit findings.● Conducted routine root cause analyses to investigate quality deviations, implementing corrective and preventive measures accordingly.● Delivered services to third-party entities, processing complaints in line with process specifications whilst achieving a reduction in both the severity and volume of customer issues.● Oversaw cost control, budgeting, and investment planning, and streamlined quality department operations while promoting collaboration with other departments and supporting European-level coordination.● Spearheaded a comprehensive project overseeing the transfer of all production equipment, data, laboratory equipment, and knowledge from a plant in Switzerland to a facility in the UK, qualifying and validating all processes. ● Assisted R&D in introducing 10+ new products to the market and collaborated with purchasing and R&D to establish process-reliable material specifications for raw materials.● Managed 7 employees on the Hazard Analysis Critical Control Point (HACCP) team, driving the development, implementation, and maintenance of robust quality management systems in alignment with industry standards.● Supported purchasing through supplier relationship management, including supplier audits. Proactively assisted sales through customer visits and inquiries.● Led a process engineering team of 6, fostering the professional growth of subordinates to meet organisational objectives efficiently.● Conducted ongoing safety and security assessments of equipment and processes while prioritising environmental protection.